Events & Groups Executive - Sales & Client Partnerships

Maybourne Hotel Group; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Pension scheme

Holiday allowance increases

Maternity/Paternity pay

Subsidised health services

Birthday day off

In-house training

Staff restaurant

50% F&B discount across Maybourne

Social events

Job summary

Maybourne Hotel Group in London seeks a dedicated hotel sales professional to maximise bookings and profitability through proactive telesales and key account development. You will be part of a team that serves designated accounts, coordinates with events and groups, and maintains up-to-date knowledge of menus, price lists, and promotions.

The role focuses on identifying new business sources, converting inquiries, and supporting the sales process with timely information and follow-ups.

Qualifications

• Knowledge of F&B and ability to discuss items with clients by phone.
• Experience in hotel sales and revenue-related activities is preferred.
• Strong communication and negotiation skills in a hospitality context.

Responsibilities

• Have in depth knowledge of food and beverage and discuss items with clients over the telephone.
• Handle clients to maximise sales and profitability; develop relationships with designated account(s).
• Identify potential sources of business by analysing buyer activity and competitor hotels.
• Remain aware of the whereabouts of all team members when in the office.
• Ensure all bookings and cancellations are monitored to maximise conversion.
• Conduct telesales activity with identified business sources, assess potential and arrange sales appointments.
• Ensure enquiries are sent the relevant information and filed for easy retrieval.

Skills

Food & Beverage knowledge

Sales

Telesales

Account management

Client relations

Education

Hospitality sales experience

Job description

Maybourne Hotel Group in London seeks a dedicated hotel sales professional to maximise bookings and profitability through proactive telesales and key account development. You will be part of a team that serves designated accounts, coordinates with events and groups, and maintains up-to-date knowledge of menus, price lists, and promotions.

The role focuses on identifying new business sources, converting inquiries, and supporting the sales process with timely information and follow-ups.