Events & Facilities MAC Technician

NAB-Jones Lang LaSalle Services; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Career progression

Competitive pay

Exposure to high-profile client sites

Job summary

JLL is seeking an Events & Facilities MAC Technician to ensure seamless day-to-day operations across meeting rooms, event spaces, and workplace services. Reporting to the Senior Facilities Manager, you will deliver proactive, hands-on support in a fast-paced environment.

You will manage room setups, MAC moves, mail handling, and general operations, coordinating with catering, AV, and cleaning teams to maintain spaces that meet client standards.

Qualifications

• Previous experience in a facilities, events operations, or workplace services environment preferred.
• Physically capable of moving and handling light furniture and equipment.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Customer-focused with excellent interpersonal and communication skills.
• Reliable, punctual, and able to work both independently and as part of a team.
• Familiarity with CAFM or facilities helpdesk systems is an advantage.
• Basic IT literacy; comfortable using email, scheduling tools, and task management systems.

Responsibilities

• Set up and break down meeting rooms and event spaces in line with booking requirements and client standards.
• Arrange furniture, AV equipment, and room configurations according to event briefs.
• Conduct pre- and post-event room inspections to ensure spaces are clean, presentable, and fully operational.
• Act as the on-site point of contact for the Events and Operations team during event setups.
• Liaise with catering, AV, and cleaning teams to coordinate smooth event delivery.
• Execute planned and ad-hoc desk moves, office relocations, and workplace reconfigurations.
• Transport and position small furniture items (chairs, tables, monitor stands) safely and efficiently.
• Support staff moves and onboarding by preparing workstations and ensuring equipment is in place.
• Maintain an accurate log of MAC activities and report completed tasks to the Senior Facilities Manager.
• Manage inbound and outbound mail, parcels, and deliveries in line with site procedures.
• Distribute incoming post and packages to the correct recipients or departments in a timely manner.
• Coordinate courier collections and maintain delivery records.
• Ensure the mailroom area is kept tidy and compliant with security requirements.
• Support the wider facilities team with ad-hoc operational requests and day-to-day workplace tasks.
• Carry out regular walkthroughs to identify maintenance or housekeeping issues and elevate as appropriate.
• Assist with contractor access, deliveries, and site compliance activities.
• Maintain a professional and helpful demeanour at all times when interacting with building occupants and clients.

Skills

Facilities operations

Event support

Organisational skills

Customer-focused

Team player

CAFM familiarity

IT literacy

Tools

CAFM systems

Helpdesk software

Email

Scheduling tools

Task management

Job description

JLL is seeking an Events & Facilities MAC Technician to ensure seamless day-to-day operations across meeting rooms, event spaces, and workplace services. Reporting to the Senior Facilities Manager, you will deliver proactive, hands-on support in a fast-paced environment.

You will manage room setups, MAC moves, mail handling, and general operations, coordinating with catering, AV, and cleaning teams to maintain spaces that meet client standards.