Events Coordinator: Private Dining & Corporate Events

House; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Staff benefits and discounts

Training and career development

Job summary

Riding House Cafés is seeking a passionate Events Coordinator to support planning and delivery of festive events across our venues. This hands-on role thrives in fast-paced hospitality, coordinating from initial enquiries to successful event delivery.

You’ll work with clients and restaurant teams to arrange enquiries, bookings, show-rounds and final details, while maintaining diary accuracy and ensuring exceptional service throughout the journey.

Qualifications

• Experienced in hospitality, events, reservations or a customer-facing environment.
• Confident using email, booking systems and Microsoft Office/Google Workspace.

Responsibilities

• Manage event enquiries via phone and email, responding promptly and professionally.
• Build relationships with clients, understanding requirements and recommending spaces, menus and packages.
• Coordinate private dining, corporate events, celebrations and group bookings.
• Prepare event proposals, quotations and booking details.
• Maintain accurate event diaries and communicate details to venue teams.
• Liaise with kitchen, front-of-house and management to ensure events run smoothly.
• Coordinate menus, drinks packages, timings, room layouts and special requests.
• Conduct venue show-rounds for prospective clients.
• Support the team in maximising event sales and revenue opportunities.
• Confirm final guest numbers, dietary requirements and event details ahead of each booking.
• Provide excellent customer service throughout the event journey, including post-event follow-up.
• Assist with event administration, invoicing and reporting as required.
• Help maintain relationships with corporate clients and encourage repeat business.

Skills

Event coordination

Hospitality experience

Customer service

Organised

Upselling opportunities

Tools

Booking systems

Microsoft Office/Google Workspace

Job description

Riding House Cafés is seeking a passionate Events Coordinator to support planning and delivery of festive events across our venues. This hands-on role thrives in fast-paced hospitality, coordinating from initial enquiries to successful event delivery.

You’ll work with clients and restaurant teams to arrange enquiries, bookings, show-rounds and final details, while maintaining diary accuracy and ensuring exceptional service throughout the journey.