Events Coordinator - Events & Experiences EMEA

Ten Group; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a leading lifestyle and concierge company as an Events Coordinator, where you'll support the planning and execution of exceptional events across various industries. This role offers a unique opportunity to engage with clients and partners, ensuring high-quality service and memorable experiences. With a focus on creativity and proactive problem-solving, you'll play a key role in driving engagement and maintaining excellence in service delivery. Enjoy a dynamic, inclusive workplace with opportunities for career growth and a culture that values recognition and development.

Benefits

Flexible work arrangements

Annual leave of 25 days plus 3 days

Paid sabbatical after 5 years

Employer-contributory pension

Loyalty rewards program

Remote working holidays

Travel and entertainment discounts

Opportunities for career growth

Inclusive and diverse team environment

Qualifications

• Experience in event partnerships or brand collaborations.
• Proven experience in customer-focused industries.
• Strong organizational skills with the ability to handle multiple projects.

Responsibilities

• Coordinate logistics and oversee event execution.
• Maintain relationships with partners for future collaborations.
• Manage workload effectively to meet client deadlines.

Skills

Event Partnerships

Customer Service

Stakeholder Management

Communication Skills

Organizational Skills

Problem Solving

Team Collaboration

Job description

Events Coordinator - Events & Experiences EMEA

Join to apply for the Events Coordinator - Events & Experiences EMEA role at Ten Group

Overview

As an Events Coordinator, your primary responsibility will be to support the planning and execution of exceptional events across various industries, including Dining, Entertainment, Retail, and Lifestyle, for our corporate clients and concierge members in EMEA. You will coordinate every detail of our events to ensure they run smoothly and deliver memorable experiences.

Your responsibilities include overseeing logistics, working with vendors and partners, managing timelines, and meeting client and member expectations. You will focus on executing high-quality events that drive engagement and uphold our standards of excellence. Creativity, industry awareness, and proactive problem-solving will be essential as you contribute to our event success and enhance our service offerings.

Key Responsibilities

• Maintain relationships with partners during planning to foster ongoing collaborations for future growth.
• Monitor event performance, ensuring high-quality service and continuous improvement in member satisfaction and efficiency.
• Host events professionally, acting as the main contact for venues, members, and clients. Engage with members & clients for feedback and satisfaction.
• Resolve issues calmly and efficiently during events.
• Ensure event details meet luxury and quality standards; take initiative to improve service delivery in real-time.
• Coordinate with Content and Marketing teams to maximize event exposure.
• Stay informed about competitors and market trends to keep our events innovative and competitive.
• Adhere to best practices and support procurement of new event partners.
• Contribute to strategic goals at regional and global levels with support from leadership.
• Manage workload effectively to meet client and internal deadlines.
• Collaborate with stakeholders to align event objectives with business goals.
• Support budget management, including negotiations and invoicing.
• Work with Client Services and Business Development teams on client-related matters.

Skills & Qualifications

• Experience in event partnerships, sponsorships, or brand collaborations.
• Proven experience in customer-focused industries with a commitment to excellent service.
• Strong stakeholder management skills.
• Excellent communication skills and team collaboration.
• People skills and professionalism under high-pressure situations.
• Strong organizational skills with the ability to handle multiple projects.
• Desire to grow within a fast-paced, high-performing team.
• Flexibility and teamwork orientation.

Benefits

We value our people and offer a culture of recognition and development, including:

• Competitive salary based on experience.
• Flexible work arrangements, including hybrid options.
• Annual leave of 25 days plus 3 days after the third year.
• Paid sabbatical after 5 years of service.
• Employer-contributory pension with investment options.
• Lucrative loyalty rewards program.
• Remote working holidays—up to 4 weeks per year.
• Travel and entertainment discounts.
• Inclusive, diverse, and global team environment.
• Opportunities for career growth within the company.

About Us

Ten Group is a leading lifestyle and concierge company, partnering with global financial institutions and premium brands to deliver exceptional experiences. Established in 1998, operating in over 20 cities worldwide, and listed on the London Stock Exchange, we are committed to innovation, sustainability, and diversity. Join us to thrive in a dynamic, inclusive workplace. More info: https://tenlifestylegroup.com/ten-tv/