Events Coordinator

UCFB; Wembley; On-site; GBP 26,000 - 38,000; Full time

Job summary

UCFB is seeking an Events Coordinator to ensure high-quality experiences across its sport-focused portfolio, with events spanning Manchester, London and virtual delivery.

You will deliver planning and delivery of events, provide excellent customer service, and act as a brand ambassador in all communications. Flexible hours are expected to accommodate event schedules.

Qualifications

• Experience coordinating and delivering events.
• Excellent customer service and communication skills.
• Ability to work flexibly with event schedules.

Responsibilities

• Plan and deliver UCFB events including open days, tasters, conferences and graduations across Manchester, London and virtual delivery.
• Monitor event performance using KPIs and provide summary reports.
• Contribute to event decisions using research and evaluations.

Skills

Event coordination

Customer service

Communication

Brand ambassador

Microsoft Office

Tools

Microsoft Office

Job description

UCFB are looking to appoint an Events Coordinator. The Events Coordinator will ensure that UCFB events continue to deliver consistently high quality experiences from our world-class higher education portfolio, set in elite level sporting venues. They will have excellent customer service skills, strive for a positive event experience for all attendees, and understand the importance of event success.

The Events Coordinator will maintain a professional approach and act as a brand ambassador when representing the institution whether via email enquires or in-person and will understand the nature of an events-based role, with some flexibility required to working hours, as the event schedule demands.

Key Tasks

• Support, working towards leading, the planning and delivery of the UCFB Events schedule, including (but not limited to) open days, taster days, premier events, education forums, conferences and graduations, in both physical, across Manchester and London sites, and virtual delivery.
• Monitor event performance in line with department KPIs, providing summary reports to support annual feedback and develop future events.
• Contribute actively to decisions on UCFB events, considering research and evaluations and actively seeking this input.
• Support both internal and external communications regarding events. Building on and maintaining good working relationships with all internal and external suppliers.
• Occasional support to the wider marketing and recruitment teams, as the business requires.

Please see the job description document on our website for further details and person specification