Events Coordinator

Maybourne Hotel Group; City of Westminster; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Birthday leave as applicable

Employee wellbeing benefits

Colleague rates £50 per night

Guest Experience Stay

50% off F&B across properties

Job summary

The Connaught, a 5‑Star deluxe hotel in Mayfair, is seeking a full‑time Events Coordinator to support the Private Events team. You’ll handle enquiries, have in‑depth knowledge of food and beverage, and discuss the hotel and our offers with guests in person and by phone.

You will also manage guest correspondence for private events. You will create event menus, place cards, table plans and signage, while delivering excellent communication, organisation, and a proactive, personable approach in a

Qualifications

• In-depth knowledge of food and beverage.
• Experience in luxury hospitality.
• Calm, composed presence with eye for thoughtful detail.
• Excellent communication and interpersonal skills.

Responsibilities

• Support day-to-day administration for the Events department.
• Handle enquiries from initial stages and discuss offerings with guests.
• Confirm Private Events bookings and send literature/quotes.
• Create event menus, place cards, table plans and signage.

Skills

Excellent communication

Interpersonal skills

Organisational skills

Team player

Proactive

Job description

We are looking for a talented and passionate full‑time Events Coordinator to join our Private Events team at the award‑winning 5‑Star deluxe hotel – The Connaught.

To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two‑hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.

The Role:

As Events Coordinator, you will play a key role supporting the team in day‑to‑day administration to ensure the Events department runs smoothly and efficiently. You will be dealing with all events enquiries from the initial stages, therefore you will be required to have an in‑depth knowledge of food and beverage and be able to recommend and discuss the hotel and our offer with guests over the telephone and face to face. As Events & Groups Coordinator will be responsible for all food and beverage guest correspondence, confirming Private Events bookings; sending out enquiry literature, confirming quotes etc. You will also create event menus, place cards, table plans and signage for all events.

Responsibilities:

You will be a natural and confident communicator, with exceptional interpersonal skills and the ability to build relationships at all levels. You will be a highly organised individual, able to manage your time effectively possessing the attribute of a skilled administrator who can prioritise tasks on a day‑to‑day basis. You also must be highly personable and being proactive is a must! We anticipate that the ideal candidate will have worked in within a similar environment.

Who You Are:

• Someone who naturally embodies elegance, warmth, and quiet confidence.
• Previous experience in luxury hospitality.
• A calm, composed presence with an eye for thoughtful detail.
• A team player who believes service is an art and people are at the heart.

A Rewarding Career with Maybourne

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health & Wellbeing

• Complimentary access to our all‑day dining staff restaurant, offering nourishing and seasonal dishes.
• Option to purchase up to five additional days of annual leave per year.
• Monthly access to subsidised massage and podiatry treatments.
• A programme of wellbeing initiatives, from mental health support to physical activity.
• 24‑hour confidential assistance helpline.
• On‑and off‑site Occupational Health support.
• Life assurance through our Death in Service scheme.
• Eye care support, including vouchers and contributions towards glasses*
• Flu vaccination vouchers*
• Cycle to Work Scheme

Recognition & Growth

• An extra paid day’s leave to celebrate your birthday.
• Instant recognition and award programme, celebrating extraordinary contributions.
• Dedicated in‑house training and development to support your personal and professional growth.
• Monthly colleague awards with generous prizes.
• Opportunities for internal progression and cross‑property moves.
• ‘Introduce a Star’ referral scheme – with rewards of up to £1,500*
• Long service celebrations to honour your continued dedication.

Financial Care

• A highly competitive salary package
• Increased holiday entitlement after 3 and 5 years of service
• Family‑first policies, including enhanced maternity and paternity pay
• Season ticket travel loans
• A generous pension scheme*
• Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.

Moments to Remember

• Exceptional colleague rates of £50 per night across Maybourne properties for you and your family
• A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience*
• 50% off food and beverage across our restaurants and bars*
• Invitations to a year‑round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
• Thoughtful gifts to mark weddings, new arrivals, and retirements

*Selected benefits are subject to terms and conditions.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

This is a full‑time role requiring 40 hours per week.