Events Assistant

NHS Blood and Transplant; Tooting; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Full training provided

Flexible working options

NHS Pension Scheme

Wellbeing resources

Job summary

NHS Blood and Transplant is seeking individuals to join our Events team on a flexible, as-and-when basis to recruit blood donors at events across London and surrounding areas. You will be trained to perform blood typing tests at KYT events and support donor registration and appointment bookings.

We welcome applicants with customer service experience in any setting, including voluntary roles. A Standard DBS check is a mandatory requirement for this role, and travel up to 15 miles is expected on

Qualifications

• Experience of working in a customer service environment, including voluntary capacity.
• GCSE/NVQ Level 2 or equivalent qualification is essential.

Responsibilities

• Register and book appointments for new blood donors at events.
• Set up and run Know Your Type (KYT) events and perform blood type testing.
• Travel up to 15 miles in and around London to support event delivery.

Skills

Customer service experience

Education

GCSE / NVQ Level 2 or equivalent qualification

Job description

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.

A Standard DBS check is a mandatory requirement for this role.

Come and join our Events team, who are involved in recruiting new blood donors at a variety of events, including shopping centres and workplaces. You will be required on an as and when basis working variable hours and days, including weekdays, evenings, weekends and bank holidays with mutual agreement and prior notice.

You don't need a medical background, we just need you to have experience of working in a customer service environment, which can include in a voluntary capacity. You will set up and run What's Your Blood Type? events where you will perform blood typing testing for which training will be provided.

You must be prepared to travel up to 15 miles in and around London, sometimes at short notice, to support event delivery.

Main duties of the job

In this role you will work with the marketing team to register and book appointments for new blood donors at a variety of events, including shopping centres and workplaces. You will set up and run Know Your Type (KYT) events where you will perform blood type testing. Your duties at the events will include:

Collecting event equipment and manually setting up suitable spaces to run the event

Performing blood sampling (finger prick test) on members of the public in accordance with our procedures to produce a provisional blood group type for demonstration purposes only. Full training is provided.

Offering information to members of the public on donation in general and specifically in relation to their provisional blood type.

Providing reports to line manager on numbers of people seen and signed up as donors to continually monitor effectiveness of events.

Packing away all equipment and returning this to base for safe disposal of sharps and clinical waste.

Receiving training in basic care/first aid to enable you to respond in cases of adverse reactions.

Loading, unloading, assembling and dismantling equipment on a daily basis, including heavy objects of up to 13 kgs.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job responsibilities

What we offer:

• Youll get full training at our Events Training Day, where well show you how to safely do a fingertip prick and everything else you need to know.
• Flexible working options we promote flexible working where the role allows. Were happy to discuss what flexibility might look like for you.
• Bank staff do not receive annual leave: As a bank worker your working pattern will be variable therefore a payment, based on the number of hours worked will be made monthly in lieu of annual leave.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
• Supportive learning culture - weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

Person Specification

Qualifications

• Educated to GCSE, NVQ Level 2 or equivalent qualification OR equivalent experience is essential
• Comfortable with performing clinical Know Your Type tests with full training.

Experience

• Experience of working in a customer service environment, including in a voluntary capacity, is essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Community Engagement Manager (East Region)