Events Assistant

NHS Blood and Transplant; City Of London; On-site; GBP 12,000 - 17,000; Full time

Job summary

NHS Blood and Transplant is seeking staff to support donor recruitment at events across shopping centres and workplaces. You will register donors, book appointments, and help run KYT events where provisional blood types are determined with training provided.

A Standard DBS check is required. Role is on an as-needed basis with variable hours, including weekdays, evenings, weekends, and bank holidays, with travel up to 15 miles around London and no medical background required beyond customer

Qualifications

• Experience in customer service environment; volunteering allowed.
• Standard DBS check is mandatory.
• Willingness to travel up to 15 miles around London.

Responsibilities

• Register and book appointments for new blood donors at events.
• Set up and run Know Your Type (KYT) events with blood-typing testing.
• Provide information about donation and provisional blood type to the public.
• Record event turnout and donor registrations for reporting.
• Assist with packing away equipment and returning to base.
• Participate in basic care/first aid training.

Skills

Customer service

Willing to travel

Job description

In this role you will work with the marketing team to register and book appointments for new blood donors at a variety of events, including shopping centres and workplaces. You will set up and run Know Your Type (KYT) events where you will perform blood type testing. Your duties at the events will include:

• Collecting event equipment and manually setting up suitable spaces to run the event
• Performing blood sampling (finger prick test) on members of the public in accordance with our procedures to produce a provisional blood group type for demonstration purposes only. Full training is provided.
• Offering information to members of the public on donation in general and specifically in relation to their provisional blood type.
• Providing reports to line manager on numbers of people seen and signed up as donors to continually monitor effectiveness of events.
• Packing away all equipment and returning this to base for safe disposal of sharps and clinical waste.
• Receiving training in basic care/first aid to enable you to respond in cases of adverse reactions.
• Loading, unloading, assembling and dismantling equipment on a daily basis, including heavy objects of up to 13 kgs.

A Standard DBS check is a mandatory requirement for this role.

Come and join our Events team, who are involved in recruiting new blood donors at a variety of events, including shopping centres and workplaces. You will be required on an as and when basis working variable hours and days, including weekdays, evenings, weekends and bank holidays with mutual agreement and prior notice.

You don't need a medical background, we just need you to have experience of working in a customer service environment, which can include in a voluntary capacity. You will set up and run What's Your Blood Type? events where you will perform blood typing testing for which training will be provided.

You must be prepared to travel up to 15 miles in and around London, sometimes at short notice, to support event delivery.

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.