Events and Membership Coordinator

Royal College of Paediatrics and Child Health; Greater London; Hybrid; GBP 30,000 - 37,000; Full time

Job summary

The Royal College of Paediatrics and Child Health (RCPCH) is seeking an organised Events and Membership Coordinator in London (hybrid) to support an exciting events programme, including the Annual Conference, member events and webinars. You will manage registrations, coordinate logistics, liaise with speakers and suppliers, and provide responsive help desk support to members and event participants.

This fixed-term role (12 months) offers a competitive £33,451 per annum and excellent benefits,

Qualifications

• Experience supporting in-person events.
• Experience delivering online events using Zoom or Teams.
• Strong written and verbal communication; professional tone with stakeholders.
• Excellent organisational skills with the ability to manage competing priorities.

Responsibilities

• Support planning, coordination and delivery of events programme.
• Coordinate events and workstreams with project plans and deadlines.
• Organise venues, travel, accommodation, catering and registration needs.
• Liaise with speakers, delegates, suppliers and internal teams.
• Provide on-site support for the Annual Conference and other events.
• Manage enquiries via shared mailboxes and help desk systems.
• Set up events on registration platforms and prepare materials.

Skills

Event planning

Communication

Attention to detail

Time management

Customer service

Zoom/Teams

CRM systems

Tools

Zoom

Microsoft Teams

Event registration platforms

CRM systems

MS Office

Job description

Events and Membership Coordinator

£33,451 per annum plus excellent benefits

London WC1 and home-based

35 hours per week, full-time

12-month Fixed Term Contract, with the possibility of extension

Interviews: 09 December 2026

The Royal College of Paediatrics and Child Health (RCPCH) is seeking an organised, enthusiastic and proactive Events and Membership Coordinator to support the delivery of our events programme and provide excellent service to our members, delegates and speakers.

This is an exciting opportunity to contribute to a varied programme of College events, including our flagship Annual Conference, member events, ceremonies and webinars. You will play an important role in coordinating event logistics, supporting communications and providing responsive help desk support to members and event participants.

Working closely with the Events Manager and colleagues across the events and membership teams, you will coordinate event activities and workstreams, manage registrations and event information, liaise with speakers and suppliers, and provide practical administrative and operational support. You will also contribute to wider team projects and help ensure our events are delivered to a high standard.

Key responsibilities include:

• Supporting the planning, coordination and delivery of the College’s events programme, including the Annual Conference, member events, ceremonies and webinars
• Coordinating allocated events and workstreams, maintaining project plans, tracking deadlines and working with colleagues to ensure activities are delivered on time and to a high standard
• Organising event logistics, including venues, travel and accommodation, catering, equipment, materials and registration requirements
• Liaising with speakers, delegates, suppliers and internal stakeholders to ensure effective coordination and timely communication before, during and after events
• Supporting the delivery of the Annual Conference, taking responsibility for allocated workstreams and providing on-site operational support
• Providing responsive help desk support through shared mailboxes and enquiry management systems, responding professionally to event and membership enquiries and escalating issues where appropriate
• Setting up and maintaining events on the College’s event management platforms, supporting registrations, delegate communications and reporting
• Coordinating the preparation and distribution of event materials and ensuring event information is accurate and accessible across relevant channels
• Supporting financial administration, including purchase orders, invoices and expense claims, in line with College procedures
• Supporting wider team projects through meeting coordination, project documentation, action tracking and progress updates
• Gathering feedback and maintaining accurate event records to support evaluation, reporting and continuous improvement
• Working flexibly across the team, providing administrative and operational support as priorities and workloads change

Essential skills and experience include:

• Strong written and verbal communication skills, with the ability to present information clearly and professionally to people at different levels
• Experience supporting the planning and delivery of in-person events
• Experience delivering online events using Zoom, Microsoft Teams or similar platforms
• Strong digital skills, including Microsoft Office and experience using EventsForce or similar event registration platforms
• Experience working effectively within a busy, fast-paced team
• Experience using CRM systems
• Excellent organisational skills, with a methodical approach to managing workloads, competing priorities and deadlines
• Ability to use your own initiative, work proactively and deliver accurate, high-quality results within agreed timescales

Desirable:

• Experience working in a health-related, charity or not-for-profit organisation
• Experience using web content management systems
• Good problem-solving skills, with the ability to identify and resolve issues effectively
• Experience of financial administration, including raising purchase orders and following up invoices

The RCPCH has more than 25,000 members and fellows worldwide and plays a leading role in improving child health and supporting paediatricians across the UK and internationally. Our events bring together paediatricians, child health professionals and partners to share knowledge, celebrate achievements and support improvements in the health and wellbeing of children and young people.

Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

The role involves attending the annual RCPCH Conference, which is held regionally and requires a minimum of three nights away from home. Attendance at other College events may also be required, including occasional travel and overnight stays.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks.

If you have questions about the role or would like to apply using a different format, please email [e-mail].