Event Waiter/Waitress

Stratford International; Greater London; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Gym discounts

Wellbeing classes

Team events

Birthday celebrations

Westfield Stratford City perks

Freshly cooked food

F&B discounts

Room discounts

Training & development

GROW academy

Bike to work

Season ticket loan

Wagestream access

Refer a friend bonus

Star of the Month

Vitality At Work

Supportive culture

Job summary

The Stratford in London is seeking a proactive Waiter/Waitress to join our Events Team. Located on the mezzanine, you’ll support four event spaces with warm, personal service and great knowledge of food and beverages.

We value authenticity and a growth mindset, offering training and development, staff perks, and a supportive, people-focused culture to help you thrive at work.

Qualifications

• One year of experience in a similar role.
• Friendly and approachable with a positive attitude.
• Organised and proactive with a keen eye for detail.
• Reliable team player that colleagues can count on.
• Growth mindset and willingness to improve guest experience.

Responsibilities

• Provide a friendly, personal and professional service at all times.
• Ensure good communication with colleagues.
• Maintain excellent knowledge of all the food and beverages on offer.
• Ensure all company standards and procedures are met whilst on service.

Skills

Customer service

Communication

Attention to detail

Team player

Proactive

Job description

The Stratford is a 145-bedroom design-led hotel set within Manhattan Loft Gardens, a 42-storey skyscraper which also features 248 loft apartments, three sky terraces, two restaurants, three bars and four event rooms. The building is located within walking distance from Stratford International Station and Westfield Shopping Centre.

At The Stratford we do things a little differently, we value authenticity and encourage our team to bring their personality to work.

We’re looking for a proactive Waiter/Waitress to join our Events Team.

Located on the mezzanine level, we have 4 event spaces and each studio is flooded with natural light from floor-to-ceiling windows and fully equipped for all events at The Stratford.

What you’ll do…

• Provide a friendly, personal and professional service at all times
• Ensure good communication with colleagues
• Maintain excellent knowledge of all the food and beverages offer
• Ensure all company standards and procedures are met whilst on service

What we are looking for…

• One year experience in a similar role
• Friendly and approachable with a positive attitude
• Passionate about offering great costumer service that will make guests come back
• Organised and proactive with a keen eye for detail
• Reliable team player that colleagues can count on
• Growth mindset and continuously look for ways to improve our guests’ experience

What’s in it for you…

• Gym discounts and wellness classes
• Monthly wellbeing challenges, trekking activities and sporting events
• Bi-annual theme parties
• Monthly birthday celebrations and 'have one on us' team drinks
• Treat yourself with lots of retail & hospitality perks through our partner Westfield Stratford City
• Freshly cooked food during your shift
• Discounts of up to 50% off F&B in our hotel
• Room discounts across the Marriott portfolio
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Opportunity to join and participate in our unique GROW academy
• Bike to work scheme
• Season ticket loan
• Experience stay in the hotel to enjoy with a plus one
• Wagestream - offering you a range of features, including up to 50% of salary stream before pay date, saving pot and financial advice
• Recommend a friend scheme, giving you the possibility to earn up to £500 for individual referral
• 'Star of the Month' and 'Star of the Year' awards
• Vitality At Work after 2 years' service
• A supportive, people-focused culture