Event Tech Product Specialist — Platform Expert for Live Events

Shoptalk; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Hyve is seeking an Event Technology Product Specialist to configure and support its event technology platforms for multiple live events in London. You will work under the Event Technology Delivery Manager to ensure platforms are properly configured, tested and integrated with broader systems.

You will serve as a subject matter expert, advise stakeholders, and help drive adoption of new capabilities across the business while occasionally traveling to events.

Qualifications

• Experience configuring commercial SaaS event technology platforms.
• Strong working knowledge of event technology ecosystems and integrations.
• Ability to coordinate User Acceptance Testing (UAT) and train users.

Responsibilities

• Configure and deliver event technology configurations for multiple events.
• Provide technical support and troubleshoot operational issues during live events.
• Collaborate with stakeholders to gather requirements and drive tool adoption.

Skills

SaaS platforms

Technical communication

UAT coordination

Stakeholder management

Event tech troubleshooting

Multi-event coordination

Training delivery

Data integrations

Analytical thinking

Tools

Grip

GES Visit

ExpoPlatform

Job description

Hyve is seeking an Event Technology Product Specialist to configure and support its event technology platforms for multiple live events in London. You will work under the Event Technology Delivery Manager to ensure platforms are properly configured, tested and integrated with broader systems.

You will serve as a subject matter expert, advise stakeholders, and help drive adoption of new capabilities across the business while occasionally traveling to events.