Event Safety Training Lead for Stadium Stewarding

Tottenham Hotspur Football Club; Greater London; On-site; GBP 42,000 - 65,000; Full time

Job summary

Tottenham Hotspur Football Club is seeking an Event Safety Training Manager to oversee learning for the Event Safety team and the casual stewarding workforce. You will coordinate qualifications, training, briefings, assessments and ongoing development across staff and events.

You will work with managers and training partners to build a rolling training plan, develop materials, and ensure competency for duties such as stadium familiarisation, pre-opening checks, crowd management and incident

Qualifications

• Hold a recognised teaching/training qualification (AET or equivalent).
• Hold a recognised assessor qualification (CAVA or equivalent).
• Experience developing event staff and working in stadiums.
• Excellent written communication and training material development.

Responsibilities

• Identify training needs across Stewards, Supervisors and Area Managers.
• Develop a continuous learning programme with checks, training, practicals and assessments.
• Create handbooks, presentations, workbooks and assessment materials.
• Plan rolling toolbox talks and updates to procedures.
• Coordinate practical training in steward duties and safety checks.
• Support Safety Officers with scenario discussions and drills.
• Coordinate shared training with Equity, Diversity & Inclusion, Safeguarding and Customer Service.
• Maintain records of qualifications and alert managers to gaps.
• Support recruitment life cycle with onboarding and stadium familiarisation.

Skills

Event staff development

Qualification structure

Recruitment lifecycle

Teaching & assessment

Communication skills

IT literacy

MS Office / LMS

Education

AET qualification

CAVA qualification

Tools

PowerPoint

Excel

Teams

Outlook

LMS

Job description

Tottenham Hotspur Football Club is seeking an Event Safety Training Manager to oversee learning for the Event Safety team and the casual stewarding workforce. You will coordinate qualifications, training, briefings, assessments and ongoing development across staff and events.

You will work with managers and training partners to build a rolling training plan, develop materials, and ensure competency for duties such as stadium familiarisation, pre-opening checks, crowd management and incident