Event Operations Manager

GlobalData; Royal Borough of Greenwich; On-site; GBP 42,000 - 56,000; Full time

Job summary

GlobalData Healthcare, part of GlobalData, seeks an experienced Operations Manager to lead end-to-end planning and onsite delivery of international conferences and exhibitions. You will manage budgets, coordinate venue contracts, and oversee suppliers and internal teams to ensure flawless event execution.

The role requires travel across the US, Europe, and Asia, and involves coordinating client communications, delivering high-quality events, and driving operational excellence in a fast-paced,

Qualifications

• Proven experience working with the events industry – conference/exhibition/meeting formats preferably (2 years).
• High attention to detail.
• Financial acumen, experience managing budgets.
• Great communication skills – liaising with all departments and suppliers.
• Excellent time management and organisational skills.
• High level IT competency – MS Office and CRM databases.

Responsibilities

• End to end event planning and onsite delivery.
• Budget management including post-event reporting.
• Venue sourcing and negotiating contracts.
• Supplier sourcing, negotiation and procurement.
• Planning and fulfilment of all services including AV, signage, F&B, staging, branding, travel, onsite materials and delegate packs.
• Preparing and coordinating client communications – sponsors, delegates, speakers and partners.
• Liaison with sales, delegate sales, marketing, design and finance.
• Financial reporting and invoice processing, budget reconciliation.
• Coordinate production of signage, catalogs and event content with design.
• Manage the event APP and lead capture services.

Skills

Event management

Attention to detail

Budget management

Communication

Time management

MS Office/CRM

Interpersonal skills

Prioritisation

Team player

Negotiation

Job description

Who we are…

GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change.

By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what’s coming, move faster, and lead with confidence.

Our solutions are used by over 5,000 organizations across the world’s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth.

Why join GlobalData?

GlobalData Healthcare is GlobalData’s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world’s most successful organizations.

Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super‑charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people.

The role…

Arena International Healthcare Events, part of GlobalData Healthcare, runs 25 + international market leading conferences every year across a variety of sectors. Our growing international portfolio spans across UK. US, Europe and Asia.

Reporting to the Head of Event Operations and Delivery, we’re looking for an experienced, hands‑on Operations Manager who thrives on detail and has a passion for delivering excellence. You must be confident in managing and coordinating all processes and procedures associated with running multi-streamed, conferences and exhibitions.

Our event portfolio is in person and therefore flexibility to travel is a must. (6-7 events/year across the US, Europe and Asia)

Experience of delivering live conferences and exhibitions will be highly beneficial for this growth role.

What you’ll be doing…

• End to end event planning and onsite delivery
• Budget management including post event reporting
• Venue sourcing and negotiating contracts
• Supplier sourcing, negotiation and procurement
• Planning and fulfilment of all services including AV, signage, F&B, staging, branding, travel, onsite materials and delegate packs
• Preparing and coordinating client comms - sponsors, delegates, speakers and associated partners
• Internal team liaison and collaboration with sales, delegate sales, marketing, design and finance
• Financial reporting, processing invoices, commissions, budget reconciliation
• Liaison with the design department to ensure timely and accurate production of signage, catalogues, and all event content
• Managing the event APP and lead capture services

What we’re looking for…

• Proven experience working with the events industry - conference/exhibition/meeting formats preferably (2 years)
• High attention to detail
• Financial acumen, experience managing budgets
• Great communication skills – being able to liaise with all departments as well as work with multiple suppliers
• A proven ability to work to tight deadlines, planning within a fast-paced environment whilst juggling multiple events
• Excellent time management and organisational skills
• High level of IT competency, including MS Office, CRM databases
• Excellent interpersonal skills – ability to deal with a wide range of people at all levels
• Ability to prioritise, plan and organise workload often with conflicting time constraints
• Flexible team player, with the ability to work under pressure
• Ability to use initiative and work largely self-directed
• Negotiation skills

In addition to a rewarding career, we support our GlobalData Healthcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit careers.globaldata.com

GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.