Event Operations Manager

Hyve Group; Greater London; On-site; GBP 42,000 - 55,000; Full time

Job summary

Hyve Group, a leading organiser of UK trade fairs, seeks an Operations Manager to deliver two flagship events and assist on others.

You'll work closely with an Operations Co-ordinator, manage budgets, sponsor deliverables, and ensure health and safety standards. Attendance onsite at events is required and you’ll help shape logistics, floorplans, and supplier relationships to achieve excellence.

Qualifications

• 2-3 years of proven events management experience in exhibitions - essential
• Customer care experience
• Budget management skills
• A high level of computer literacy, including excel, word and outlook
• Exceptional communication skills, verbal and written
• Self starter - ability to work independently
• Outstanding attention to detail and accuracy
• Ability and willingness to work flexible hours when events are live

Responsibilities

• Lead on projects that form part of the event: general contractor liaison, feature build, catering, cleaning, signage, security, staffing etc.
• Contribute to the operational budget in partnership with the Senior Operations Manager
• Provide operational advice and assistance to the sales, content and marketing teams
• Manage floorplan layouts with the relevant sales personnel ensuring they are correct according to all venue and local authority regulations and are in line with the individual exhibition strategies
• Help train and develop your Operations Co-ordinator to achieve high performance
• Ensure effective control and monitoring of health and safety standards at the exhibition
• Continually provide the best possible customer service for our clients
• Manage the design and build of feature areas to specifications and budget
• Own the sponsorship trackers and regularly update them with the new options/contact details/packages information
• Research and suggest new sponsorship options which could include promotional merchandise, onsite signage, features, external venues for parties
• Be the point of contact (together with the coordinator) for all sponsors, updating logos and company information as and when required
• Responsible for the delivery of all sponsorship packages across functions (content, marketing and ops)

Skills

Events management

Budget management

Excel

Communication

Attention to detail

Independent worker

Customer care

Tools

Microsoft Office

Outlook

Word

Job description

We’re Hyve - organiser of the world’s fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the world’s leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most.

Our portfolio features some of the world’s leading events in sectors like ecommerce, healthcare, edtech, and fintech. We’re growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix.

Alongside our market-leading events, we’re building tech and data-driven products that supercharge connections – from one-to-one meeting programs and curated table talks to year-round engagement platforms.

Whatever your role, you’ll join a global team redefining how industries connect, collaborate, and grow – working with some of the most talented people in the business.

Think that sounds good? Wait until our talent acquisition team tells you about the culture.

A bit about you

First things first: whatever your background, beliefs or ambitions, there’s a culture of belonging at Hyve — and everyone is welcome. The question isn’t where you’ve come from, but where you want to go.

You’ll thrive here if you’re curious, collaborative and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change and always moving forward.

The kind of people who stay open, keep learning, and look for better ways to make an impact.

Our shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins.

If that sounds like you, you’ll fit right in.

A bit about the role

This is the role of an Operations Manager on some of the most prestigious Trade Fairs in the UK.

You will be directly responsible for delivering two events in the portfolio, and helping on others, reporting into the Senior Operations Manager.

You will be working closely with an Operations Co-ordinator to deliver the events and ensure all sponsorship deliverables are executed to the highest standard. You will be contributing to the show budgets and operational plans for each event. Attendance onsite for periods of time at events is required.

You will help train and mentor Operations Co-ordinator to ensure a high level of performance. You will implement high standards of Health & Safety across the events you work on. Feature builds, signage, catering, cleaning, staffing, AV, and all other supplier relationships are all a key part of your day to day tasks.

This role has proven many times over to be a brilliant opportunity for professional self-development and really learning what it takes to stage large scale, perfectly executed events.

As part of your job, you’ll be

• Lead on projects that form part of the event: general contractor liaison, feature build, catering, cleaning, signage, security, staffing etc.
• Contribute to the operational budget in partnership with the Senior Operations Manager
• Provide operational advice and assistance to the sales, content and marketing teams
• Manage floorplan layouts with the relevant sales personnel ensuring they are correct according to all venue and local authority regulations and are in line with the individual exhibition strategies
• Help train and develop your Operations Co-ordinator to achieve high performance
• Ensure effective control and monitoring of health and safety standards at the exhibition
• Continually provide the best possible customer service for our clients
• Manage the design and build of feature areas to specifications and budget
• Own the sponsorship trackers and regularly update them with the new options/contact details/packages information
• Research and suggest new sponsorship options which could include promotional merchandise, onsite signage, features, external venues for parties
• Be the point of contact (together with the coordinator) for all sponsors, updating logos and company information as and when required
• Responsible for the delivery of all sponsorship packages across functions (content, marketing and ops)

Here’s what we’re looking for from you

• 2-3 years of proven events management experience in exhibitions - essential
• Customer care experience
• Budget management skills
• A high level of computer literacy, including excel, word and outlook
• Exceptional communication skills, verbal and written
• Self starter - ability to work independently
• Outstanding attention to detail and accuracy
• Ability and willingness to work flexible hours when events are live