Event Operations Lead – Conference & Catering

Restaurant Associates UK; West of England; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Staff meals provided

20 days annual leave

On-site F&B discounts

Company perks & benefits

Discounts for Works promotions

Training & development support

Job summary

Restaurant Associates UK is seeking an Assistant Event Operations Manager to expertly support on-site conference and events delivery at MShed and Bristol Central Venues. You will lead a motivated team and play a key role in ensuring seamless service, accurate planning, and high standards across all events.

The role focuses on delivering outstanding guest experiences, managing staff, and collaborating with management to maintain exceptional operations.

Qualifications

• 2+ years’ experience in a similar position.
• Passionate about delivering exceptional customer service.
• Leadership or supervisory experience in hospitality or catering.
• Excellent communication and organisational skills.
• A positive, can-do attitude with a drive to develop and lead others.
• Experience in managing and motivating teams.
• Adaptable and ready to embrace new challenges.

Responsibilities

• Act as a vital link between team and management to ensure high-quality service delivery of all conferencing and events on site.
• Support the Event Operations Manager with inventory, budgets, and operational planning
• Lead and motivate front-of-house teams, maintaining energy and focus
• Assist with staff training and development
• Take ownership of key admin and paperwork tasks
• Uphold and represent the Compass Group UK&I brand professionally at all times

Skills

Customer service

Leadership

Team management

Communication

Organisational skills

Adaptable

Job description

Restaurant Associates UK is seeking an Assistant Event Operations Manager to expertly support on-site conference and events delivery at MShed and Bristol Central Venues. You will lead a motivated team and play a key role in ensuring seamless service, accurate planning, and high standards across all events.

The role focuses on delivering outstanding guest experiences, managing staff, and collaborating with management to maintain exceptional operations.