Events Supervisor- Permanent

Kellan Group; West of England; Sur place; GBP 25 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive Salary

35 hours a week

Supportive environment

Résumé du poste

Kellan Group is seeking an Events Supervisor in Bristol to oversee daily event operations across multiple sites. You will lead a busy team, coordinate setup and breakdown, and ensure top service delivery for banquets, conferences, and receptions.

The role requires hospitality or events experience, plus supervisory skills. It offers a 35-hour week with paid overtime and opportunities for professional development within a supportive team.

Qualifications

• Experience in hospitality or event operations.
• Supervisory or team leader experience preferred.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Ability to remain calm, organised and effective under pressure.
• Flexible approach to working hours including evenings and weekends.

Responsabilités

• Supervising the day-to-day operation of events during shifts.
• Leading and supporting event staff to ensure smooth service delivery.
• Coordinating event set-up, service, and breakdown.
• Ensuring event spaces are presented to a high standard at all times.
• Delivering exceptional customer service and responding to guest enquiries professionally.
• Managing workflow during busy events and ensuring efficient team performance.
• Supporting cash handling and payment processing where required.
• Maintaining cleanliness, health & safety, and food hygiene standards.
• Assisting with stock control, equipment checks, and replenishment.
• Ensuring opening and closing procedures are completed correctly.
• Liaising with management to ensure events run efficiently and client expectations are met.

Connaissances

Leadership

Team management

Customer service

Communication

Calm under pressure

Flexible hours

Reliability

Food hygiene

Hospitality experience

Event operations

Description du poste

Location: Bristol
Hours: Full-time Permanent
Pay: £24,685-£26,093 per annum (depending on experience)

Events Supervisor

We are currently seeking an experienced and confident Events Supervisor to support the smooth delivery of a wide range of events for our client based in Bristol.

The events team work across multiple sites, situated across various parts of the city delivering a range of events from banquet dinners, BBQs, conferences to canape and drinks receptions. The team also oversee all things catering and events within their sports complex, as well supporting their in-house delivery team.

This is an amazing opportunity that provides work-life balance, training & development, working alongside a large and supportive team and involvement in exciting food & drink projects. The contract is 35 hours a week, spread over 5 days, with paid overtime

This role is ideal for someone with strong hospitality or events experience who is ready to take on a supervisory position, lead by example, and ensure consistently high standards of customer service, organisation, and event delivery.

Key Responsibilities

• Supervising the day-to-day operation of events during shifts
• Leading and supporting event staff to ensure smooth service delivery
• Coordinating event set-up, service, and breakdown
• Ensuring event spaces are presented to a high standard at all times
• Delivering exceptional customer service and responding to guest enquiries professionally
• Managing workflow during busy events and ensuring efficient team performance
• Supporting cash handling and payment processing where required
• Maintaining cleanliness, health & safety, and food hygiene standards
• Assisting with stock control, equipment checks, and replenishment
• Ensuring opening and closing procedures are completed correctly
• Liaising with management to ensure events run efficiently and client expectations are met

Essential Requirements

• Previous experience in hospitality or event operations is essential
• Previous supervisory or team leader experience preferred
• Strong leadership and team management skills
• Excellent customer service and communication abilities
• Ability to remain calm, organised, and effective under pressure
• Flexible approach to working hours, including evenings and weekends where required
• Reliable, punctual, and professional at all times
• Valid Food Hygiene Certificate (desirable)
• Experience in a busy events, conference, hospitality, hotel, or catering environment

What We Offer

• Competitive Salary
• 35 hours a week
• Supportive and friendly working environment