Event Director

Total Management Group; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Event Director to lead their dynamic events team in London. This role offers a unique opportunity to shape the future of event management by delivering high-quality, innovative experiences for global clients. You will oversee large-scale budgets, manage key accounts, and drive business development while ensuring exceptional service and client satisfaction. Join a creative and collaborative environment where your leadership and strategic vision will contribute to the company's growth and success. If you are passionate about creating memorable events and thrive in a fast-paced setting, this position is perfect for you.

Benefits

25 days annual leave plus bank holidays

Hybrid working: 4 days in the office and 1 day from home

Additional 14 days to work from home

Medicash medical benefit scheme

Preferential travel rates

Monthly payday meals

Company socials

Qualifications

• 10+ years in event management with a focus on delivering brand experiences.
• Proven expertise in managing large-scale budgets exceeding $1M.
• Strong leadership skills with experience in managing teams.

Responsibilities

• Lead the successful delivery of events while managing the events team.
• Drive business development and strengthen client relationships.
• Ensure high levels of customer satisfaction and seamless project delivery.

Skills

Event Management

Budget Management

Client Relations

AV and Production Knowledge

Proposal Crafting

Team Leadership

Time Management

Problem Solving

Communication Skills

IT Proficiency

Education

Bachelor's Degree in Event Management or related field

Tools

Microsoft Word

Microsoft Excel

Salesforce

Microsoft PowerPoint

Job description

Total Management Group is one of Europe’s fastest-growing companies and widely recognized as a world-leading provider of event and travel solutions. We are currently seeking an outstanding candidate to join our fast-growing event division, Total Management Events.

With a wealth of experience behind us, synergistic supporting services, and our company values, Total Management Events offers a service that is uncompromised in delivering seamless, well-considered, high-quality event solutions to global corporate clients, leading brands, and industry names.

At Total Management Group, you have the opportunity to join a creative and dynamic team, providing unique and personalized experiences, elevating the ordinary, and striving for excellence.

Role Overview

As Event Director, you will lead the successful delivery of events across our key accounts, while managing and inspiring the events team to drive exceptional outcomes. This hands-on, multifaceted role offers the opportunity to create innovative concepts, oversee large-scale budgets, and shape the future of our event portfolio.

You will play a pivotal role in strategic business development, including onboarding new accounts and strengthening relationships with our existing clients, while also taking active leadership for our most important event projects. By thinking creatively and proactively, you will contribute to the growth of the business, provide valuable support to the leadership team, and foster collaboration across departments.

Your focus will be on ensuring seamless project delivery, maintaining high levels of customer satisfaction, and tailoring solutions to meet client needs. Through building strong relationships and gaining a deep understanding of client requirements, you will overcome challenges and consistently deliver first-class service that sets us apart.

Skills & Attributes

• 10+ years experience delivering brand experiences, meetings, incentives, conferences, and expositions globally
• 5+ years producing for an event or marketing agency
• Crafting comprehensive proposals and delivering creative, compelling client pitches
• Proven expertise in managing RFPs with precision and professionalism
• Strong knowledge of AV and production processes to ensure seamless event execution
• Exceptional skills in event operations, including the implementation and execution of efficient processes
• In-depth understanding of global venues, complemented by excellent research capabilities
• Demonstrated expertise in managing complex, large-scale budgets (over $1M) across multiple currencies
• Proficiency in forecasting and revenue projection to support strategic planning
• Expertise in business development, including identifying new opportunities, nurturing client relationships, and driving revenue growth
• Commitment to maintaining and enhancing company standards, ensuring brand consistency internally and externally
• Exceptional time management, problem-solving, and organizational skills
• Ability to anticipate needs, prioritize tasks effectively, and meet tight deadlines
• Proactive and adaptable with a "can-do" attitude and willingness to take initiative
• A creative and structured mindset that thrives under pressure
• Focus on delivering outstanding customer experiences with a dedication to exceeding expectations
• Strong line management skills, with experience leading teams of 4 or more
• Excellent written and verbal communication skills, with fluency in English; proficiency in additional languages is an advantage
• Advanced proficiency in IT tools, including Microsoft Word, Excel, Salesforce, and PowerPoint

The Impact You Can Have

• Build and strengthen relationships by cultivating trust and collaboration with clients, partners, and stakeholders. Your ability to multitask and excel in a fast-paced environment ensures the seamless delivery of projects, even under tight deadlines.
• Lead with adaptability and efficiency by proactively addressing challenges and inspiring your team, guiding the company toward achieving its strategic goals. Your leadership sets the tone for operational excellence and continuous improvement.
• Drive business development and customer experience by identifying growth opportunities, exceeding targets, and elevating the customer and client journey. Your commitment to delivering exceptional experiences will leave a lasting impression and amplify the company's success.

Why Total Management

We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee-focused culture and active employee engagement. Recognized as one of The Sunday Times Best Places to Work 2024.

What Is On Offer

• 25 days of annual leave plus bank holidays
• Hybrid working: 4 days in the office and 1 day from home
• Additional 14 days per year to work from home
• Medicash medical-based benefit scheme
• Preferential travel rates
• Monthly payday meals and company socials

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