Event Day Crowd Safety Lead

London Stadium; Greater London; On-site; GBP 48,000 - 77,000; Full time

Job summary

London Stadium is seeking dedicated and experienced Crowd Safety Managers to join the event day safety team and help deliver world class events for guests at a multi‑purpose venue, home to West Ham United and hosting concerts, rugby and athletics.

You will work with the Safety Officer and Deputy Officers to ensure safety, lead the Crowd Safety Team, and provide excellent customer service in line with the Spectator Safety Policy and venue safety certificates.

Qualifications

• Minimum Level 3 in Spectator Safety.
• SIA Door Supervisor Licence where required.
• Experience leading a security team in a venue.

Responsibilities

• Lead and coordinate the Crowd Safety Team to deliver safe, enjoyable events.
• Provide guidance and leadership to event day safety staff.
• Ensure compliance with the Spectator Safety Policy and venue safety certificates.

Skills

Team leadership

Communication skills

Customer service

Education

Level 3 Spectator Safety

SIA Door Supervisor Licence where required

Job description

London Stadium is seeking dedicated and experienced Crowd Safety Managers to join the event day safety team and help deliver world class events for guests at a multi‑purpose venue, home to West Ham United and hosting concerts, rugby and athletics.

You will work with the Safety Officer and Deputy Officers to ensure safety, lead the Crowd Safety Team, and provide excellent customer service in line with the Spectator Safety Policy and venue safety certificates.