Live Events Crowd Safety & Operations Coordinator

Kick It Out; Greater London; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Event tickets at Wembley Stadium

Private medical cover

Contributory pension scheme

Volunteer/Thank You days plus 25 days’

Hybrid working model

Job summary

The FA is seeking a highly organised Crowd Safety Coordinator to join our Wembley Stadium team. On matchdays and major events you will assist with planning, staff allocations, and on-site support to ensure safe, smooth operations.

Based on Wembley 3–4 days a week, with busier March–September periods, you will work with the Crowd Safety Manager, produce event documents, manage data input and purchasing processes, and help payroll and invoicing after events.

Qualifications

• Experience in the Crowd Safety sector of the Events Industry.
• Experience working well in a fast-paced environment and delivering to deadlines.
• Basic knowledge of Health & Safety.
• Basic knowledge of crowd safety.
• Excellent skills in Microsoft Office.
• Intermediate numeracy skills.
• Excellent time management and communication skills.
• Ability to manage multiple projects independently.
• Good team player.

Responsibilities

• Assist the Operations division with all Wembley Stadium event day operations.
• Work closely with the Crowd Safety Manager.
• Assist with the creation of bespoke crowd safety documents for each event at Wembley Stadium and any other administrative support that is necessary.
• The role will require a large amount of data input to ensure we have the necessary resources for each event.
• Raise, receipt and close off purchase orders, ensuring they are recorded on the crowd safety team purchase order tracker and raise invoice requests as required.
• Provide event day support to the team and assist with pre-event preparations and checks as operationally required.
• Post-event function will include preparing and submitting payroll and scrutinising invoices.
• Live the Wembley Common Purpose and Quality Standards and promote and support a culture of guest service through actions and behaviours.
• Executes additional tasks as required to meet the FA’s changing priorities.
• Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.

Skills

Crowd safety

Deadline driven

MS Office

Time management

Communication

Team player

Multitasking

Numeracy

Tools

PO system

Job description

The FA is seeking a highly organised Crowd Safety Coordinator to join our Wembley Stadium team. On matchdays and major events you will assist with planning, staff allocations, and on-site support to ensure safe, smooth operations.

Based on Wembley 3–4 days a week, with busier March–September periods, you will work with the Crowd Safety Manager, produce event documents, manage data input and purchasing processes, and help payroll and invoicing after events.