Event Booking Specialist

Tagvenue; Greater London; À distance; GBP 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Flexible working hours

Fully remote: work from anywhere, UK

24 paid days off per year + bank hols

Birthday day off

Growth budget for books and courses

Résumé du poste

Tagvenue is launching Concierge, a hands-on service for organisers planning larger events. We are seeking our first Event Booking Specialist to be the face of Tagvenue Concierge for clients, handling inbound inquiries and shaping how the service operates as it grows.

This inbound role avoids cold calling, offering the chance to build end-to-end event solutions, negotiate with venues, and establish lasting client relationships.

Qualifications

• Experience with events or venues, hospitality, or venue-finding is valued.
• Strong English communication, both spoken and written, with client-facing skills.
• Organised with a commercial mindset, comfortable handling multiple enquiries.

Responsabilités

• Own every Concierge enquiry from first call to confirmed booking.
• Shortlist venues and present strong options, including off-menu choices.
• Negotiate deals with Venue Managers within client budgets.
• Arrange site viewings and move events toward final booking date.
• Build relationships to grow recurring revenue from repeat events.
• Work toward a monthly target of confirmed bookings.
• Shape playbooks and processes for future team members.

Connaissances

Event planning

Negotiation

Customer service

English communication

Description du poste

• UK preferred Inbound role About Tagvenue At Tagvenue, we're building a marketplace that is redefining how people discover and book venues around the world. We're a team of highly capable and deeply curious people who care about solving meaningful problems and influencing how the venue-hire market operates globally.

Fully remote

• UK preferred Inbound role About Tagvenue At Tagvenue, we're building a marketplace that is redefining how people discover and book venues around the world. We're a team of highly capable and deeply curious people who care about solving meaningful problems and influencing how the venue-hire market operates globally.

Every month, thousands of events are planned through Tagvenue - from corporate offsites and private dinners to workshops, film productions and weddings. We connect people with unique spaces, matching what users need with the best venues on our marketplace.

About the Role

We're launching Tagvenue Concierge, a hands-on service for organisers planning bigger events. Instead of searching on their own, they come to us. We find the right venue, negotiate the deal and take them all the way to a confirmed booking.

We're looking for our first Event Booking Specialist and the face of Tagvenue Concierge for these clients. There's a lot to figure out and a lot of room to shape how the service works.

It's an inbound role, so no cold calling and no prospecting.

What You'll Do

• Own every Concierge enquiry from the first call to a confirmed booking and an event that runs smoothly
• Shortlist the venues that best match each client’s needs, including strong options not yet on Tagvenue
• Negotiate the best possible deal with Venue Managers within the client’s budget
• Present options clearly, arrange site viewings and keep things moving until the date is locked
• Build long-term relationships with clients and grow recurring revenue from repeat events
• Work towards a monthly target of confirmed bookings
• Shape the process and playbook that everyone who joins after you will use

What We're Looking For

• You know London well. You can tell what suits Shoreditch, Soho or Canary Wharf, usually because you've lived or worked there.
• You've negotiated before with venues, suppliers or clients and got a better deal without damaging the relationship.
• You have experience with events or venues, whether in hospitality, an events business or a venue finding agency. Organising events as part of another job (office manager, EA or HR) counts too.
• You're great with people and your English is excellent, spoken and written. You get to what a client really needs on the first call and stay in touch long after the booking.
• You're organised and commercially minded: happy talking budgets and on top of the details with lots of enquiries on the go.
• You like building things and owning your results, and you're quick to adopt new tools, AI included.

A plus: contacts at London venues or experience managing repeat clients.

Don't tick every box?

What Makes Us a Great Place to Work

• Flexible working hours
• Fully remote: work from anywhere, preferably in the UK
• 24 paid days off per year and all bank holidays
• Birthday day off
• Growth budget for books and courses

Benefits may vary depending on the country you're based in. We'll go through the details with you during the recruitment process.

And because we're part of the events industry, we celebrate:

Every quarter, we meet in Kraków to connect in person, recharge and have fun together

Recruitment steps

1. HR interview (With our Talent Acquisition Specialist)
2. Interview with Federico (Our Head of Growth)
3. Task-based interview
4. Culture fit interview