Evenings & Weekend Customer Service Specialist

East of England Co-op; Norwich; Híbrido; GBP 30.000 - 34.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Discounts in stores

Paid holidays

Pension contributions

Death in service

Training & apprenticeship programs

Employee assistance programme

Descripción de la vacante

East of England Co-op is hiring a part-time Customer Service Assistant in Norwich. The role supports daily store operations, delivering high standards of customer service, and maintaining presentation and compliance. The position requires strong communication, reliability, and a proactive, flexible approach to shift patterns.

The role involves evening shifts (5pm-9pm on Sun/Tue/Sat) and contributes to community engagement while offering a competitive hourly rate and employee benefits.

Formación

• The candidate should be friendly, approachable, and a reliable team player.
• Good communication skills and a positive attitude are essential.
• Willingness to learn, adapt, and balance duties with a flexible work pattern.

Responsabilidades

• Support the store to deliver high standards of customer service, availability and presentation.
• Ensure compliance and engagement with the local community.
• Assist in maintaining a welcoming and well-presented store environment.

Conocimientos

Friendly and approachable

Reliable team player

Effective communication

Positive attitude

Engaged and self-motivated

Willing to learn

Numeracy, literacy and IT skills

Descripción del empleo

East of England Co-op is hiring a part-time Customer Service Assistant in Norwich. The role supports daily store operations, delivering high standards of customer service, and maintaining presentation and compliance. The position requires strong communication, reliability, and a proactive, flexible approach to shift patterns.

The role involves evening shifts (5pm-9pm on Sun/Tue/Sat) and contributes to community engagement while offering a competitive hourly rate and employee benefits.