Customer Service Assistant - Evenings & Weekends

East of England Co-op; Colchester; Hybrid; GBP 14,000 - 21,000; Part time

Benefits offered by this job

20% discount in our food stores

22 days holiday plus bank holidays

5% employer pension contribution

Death in service benefit

Cycle To Work scheme

SmartTech access and tech discounts

Employee Recognition Scheme

Long Service Awards

Job summary

East of England Co-op in Colchester is seeking a Customer Service Assistant to support the store in delivering high standards of customer service, availability and presentation. You will work as part of a friendly team and engage with the local community, while availability includes evenings and weekends.

This non-contractual pattern role offers a welcoming environment, with a focus on flexibility and customer care. Competitive hourly pay and job stability are provided.

Qualifications

• Over 18 years or older to apply.
• Friendly, reliable and proactive team member.
• Good numeracy, literacy and basic IT skills.

Responsibilities

• Support the store to deliver high standards of customer service, availability and presentation.
• Engage with the local community and drive customer satisfaction.
• Be flexible with shifts including evenings and weekends.

Skills

Friendly and approachable

Reliable team player

Effective communication skills

Positive attitude

Engaged and self-motivated

Willing to learn and adapt

Numeracy literacy IT skills

Job description

East of England Co-op in Colchester is seeking a Customer Service Assistant to support the store in delivering high standards of customer service, availability and presentation. You will work as part of a friendly team and engage with the local community, while availability includes evenings and weekends.

This non-contractual pattern role offers a welcoming environment, with a focus on flexibility and customer care. Competitive hourly pay and job stability are provided.