Evening Onsite Account Manager - Client & Temp Staff Lead

ACS Staffing Solutions; Milton Keynes; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Dynamic and supportive environment

Professional development and training

Access to company events and contests

Plus much more!

Job summary

ACS Staffing Solutions is seeking a dedicated Onsite Account Manager to join our Milton Keynes team for an evening shift (15:00–00:00, Sunday to Thursday). You will support our client’s night operations by ensuring a smooth end-to-end service for temporary staff and client requirements.

You will handle staff check-ins, manage no-shows, update hours, engage with clients, and arrange replacements or overtime as needed while using recruitment software and maintaining accurate databases.

Qualifications

• Experience in recruitment or staffing support preferred.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle last-minute changes.
• Proficiency in using recruitment software and updating databases.
• Excellent organisational skills and attention to detail.
• Proactive and solution-oriented mindset.
• Ability to engage and motivate temporary staff.
• Professional demeanour and client-focused approach.
• Romanian language desirable but not essential.

Responsibilities

• Staff Check-In: Ensure all scheduled staff members are confirmed and checked in.
• Management of No-Shows: Address any no-shows promptly by contacting and arranging replacements.
• Updating Hours: Accurately update and maintain staff working hours in the system.
• Client Engagement: Maintain positive and professional relationships with clients, addressing any concerns or requirements promptly.
• Temporary Workforce Engagement: Engaging with temporary staff members to ensure they are motivated and informed about their roles.
• Short-Notice Replacements: Confidently chase and arrange replacements or overtime hours.
• Reporting: Provide regular updates and reports both internal and external.

Tools

Recruitment software

Job description

ACS Staffing Solutions is seeking a dedicated Onsite Account Manager to join our Milton Keynes team for an evening shift (15:00–00:00, Sunday to Thursday). You will support our client’s night operations by ensuring a smooth end-to-end service for temporary staff and client requirements.

You will handle staff check-ins, manage no-shows, update hours, engage with clients, and arrange replacements or overtime as needed while using recruitment software and maintaining accurate databases.