Evening Mental Health Support Worker — Crisis & Wellbeing

Mid-and-North-East-Essex-Mind-2; Chelmsford; On-site; GBP 18,000 - 25,000; Part time

Benefits offered by this job

28 days holiday

Bank holidays

Pension

Training and development

Flexible working

Wellbeing day

Onsite parking

Sick pay

Discount scheme

Job summary

Mid Essex Sanctuary is hiring a Mental Health Support Worker to assist individuals in crises with compassionate, person-centred support aimed at improving wellbeing and reducing urgent service admissions.

You will work as part of an experienced team, using active listening, de-escalation and wellbeing techniques to provide one-to-one support and connect people with appropriate services.

Qualifications

• Experience supporting people through emotionally challenging situations or mental health crises.
• Excellent communication and active listening skills.
• The ability to work independently and as part of a team.
• Good IT and record-keeping skills.
• An understanding of professional boundaries and the importance of providing a safe, supportive environment.
• A commitment to inclusion, collaboration and person-centred support.

Responsibilities

• Providing emotional and practical support to individuals experiencing mental health difficulties.
• Assessing referrals and determining suitability in line with service procedures.
• Identifying individual needs and supporting people to develop coping strategies and wellbeing skills.
• Signposting and referring individuals to internal and external support services.
• Maintaining accurate and timely case records.
• Working closely with colleagues, referrers and partner agencies.
• Following safeguarding, confidentiality and data protection requirements.
• Participating in supervision, training, team meetings and continuous professional development.
• Contributing to the ongoing development and improvement of the service.

Skills

Empathy

Active listening

De-escalation

Wellbeing skills

Communication

Teamwork

Record-keeping

Professional boundaries

Inclusion

Education

Good level of general education

Job description

Mid Essex Sanctuary is hiring a Mental Health Support Worker to assist individuals in crises with compassionate, person-centred support aimed at improving wellbeing and reducing urgent service admissions.

You will work as part of an experienced team, using active listening, de-escalation and wellbeing techniques to provide one-to-one support and connect people with appropriate services.