Part-Time Crisis Support Worker – Evenings & Nights

Bucks Mind; Aylesbury; On-site; GBP 23,000 - 28,000; Part time

Job summary

Buckinghamshire Mind is seeking a Safe Haven Crisis Support Worker to join our out-of-hours service in Aylesbury. You will provide emotional support in a calm environment to individuals in mental health crisis, working 24 hours across Sunday to Wednesday with some flex time.

The successful candidate will have experience supporting adults with mental health difficulties, strong communication skills and the ability to work independently and as part of a team. Training and DBS checks are provided.

Qualifications

• Experience of providing a support service to adults with mental health difficulties/in emotional distress and maintaining appropriate boundaries
• A positive attitude towards people with mental health problems, in particular people’s ability to develop and change
• Experience and/or training in how to deescalate challenging behaviour
• Excellent communication and relationship-building skills
• Effective team worker with ability to take initiative and work on an individual basis.

Responsibilities

• To provide emotional support to individuals referred to the Safe Haven.
• Welcome new referrals to Safe Haven; carry out initial assessments and maintain accurate case records within the required data collection and reporting system.
• To work collaboratively with statutory mental health services - including out of hours crisis teams, to provide support and interventions to the individual where this becomes appropriate.
• To provide individual based advice, guidance and emotional support to provide onward links. These include referrals within our Safe Haven+ service which supports, housing needs, including those at who are or at risk of homelessness, benefits support, and substance misuse.
• Ensure the wellbeing and safety of service users, reporting any concerns to your line manager.

Job description

Buckinghamshire Mind is seeking a Safe Haven Crisis Support Worker to join our out-of-hours service in Aylesbury. You will provide emotional support in a calm environment to individuals in mental health crisis, working 24 hours across Sunday to Wednesday with some flex time.

The successful candidate will have experience supporting adults with mental health difficulties, strong communication skills and the ability to work independently and as part of a team. Training and DBS checks are provided.