Evening Guest Services Associate

Celtic Manor Resort; Milford; On-site; GBP 14,000 - 21,000; Part time

Job summary

Celtic Manor Resort in Wales is seeking a Casual Guest Services Associate for night shifts at Ty Milford Waterfront. You will greet guests warmly, assist with check-in/check-out and ensure a smooth start to every stay with a calm, friendly, and professional manner.

The role requires strong guest service skills, knowledge of hotel facilities, and the ability to coordinate with outlets to maintain a consistently high level of service during a guest's stay.

Qualifications

• Guest service experience preferred.
• Excellent communication and a professional demeanor.
• Ability to manage multiple tasks with a calm attitude.

Responsibilities

• Welcome guests warmly and assist with check-in/check-out in line with department standards.
• Provide knowledge of hotel facilities and services to guests throughout their stay.
• Maintain a high level of service and coordinate with outlets to ensure guest satisfaction.

Job description

Celtic Manor Resort in Wales is seeking a Casual Guest Services Associate for night shifts at Ty Milford Waterfront. You will greet guests warmly, assist with check-in/check-out and ensure a smooth start to every stay with a calm, friendly, and professional manner.

The role requires strong guest service skills, knowledge of hotel facilities, and the ability to coordinate with outlets to maintain a consistently high level of service during a guest's stay.