European Account Manager

Seiko Epson Corporation; Watford; Hybrid; GBP 42,000 - 60,000; Full time

Job summary

Orient Watches, part of the Epson family, is seeking a European Account Manager to grow and manage distributor networks across Europe. The role involves developing market plans, evaluating distributor performance, and extending market presence through strategic partnerships.

Regular international travel is required, with potential base in the UK, Italy, or Spain. You will build strong relationships with key decision makers, develop distributor plans, and support go-to-market strategies to drive

Qualifications

• Experience working within the watch sector (or closely related).
• Ability to build new relationships and nurture existing ones.
• Commercially aware and numerate, used to operating in a solutions‑driven environment.
• Experience working with key decision makers to develop account plans and implement tactical solutions.
• Strong negotiating, influencing and communication skills.
• Ability to travel within Europe.
• Fluency in French and/or German would be beneficial but not essential.

Responsibilities

• Develop and implement the business sales plan for designated customer/reseller base to generate growth.
• Understand market size and potential to support distributors and develop the existing portfolio.
• Identify and engage potential distributors in new European territories.
• Define and develop the go-to-market plan with Business Management.
• Qualify prospects using agreed metrics and profile distributors and their marketing plans.
• Produce account plans for each key customer detailing budgets, stakeholder analysis, solutions and providers.
• Monitor market activities and take action to maintain a competitive advantage.
• Monitor and report online advertising and sales, authorized and unauthorized.
• Ensure effective execution of the marketing strategy through distributors.

Skills

Account management

Negotiation

Communication skills

Relationship building

Market analysis

Job description

Your mission:

You may know Epson as a printer and projector manufacturer, but did you know we are also home to Orient Watches? Orient is a 75 year old Japanese precision watch maker and has been part of the Epson family since 2017. Due to planned growth we are looking for an additional Account Manager to build our presence further throughout Europe.

As the European Account Manager you will be responsible for managing and developing a portfolio of European distributors for Orient Watches, ensuring revenue growth, improved market penetration, and stronger execution at retail level.

Responsibilities include evaluating distributor performance, supporting partner-led sales strategies, managing channel marketing investment, developing plans to improve or replace underperforming partners, and contributing to the long-term transition toward more direct retail engagement.

The position can be based from the UK, Italy or Spain and will involve regular international travel.

What you will do:

• Develop and implement the business sales plan for designated customer / reseller base to generate business growth and maximise sales of relevant products.
• For the specific market, understand the addressable market size and potential and use the information to support distributors and develop the existing business portfolio.
• Research, identify and engage potential distributors in new European territories.
• In conjunction with Business Management, define and develop the go to market plan.
• Qualify all prospects using agreed metrics, develop the profile of the distributors and their marketing plans.
• Produce account plans for each key customer which detail:
• Key criteria (budget, data, stakeholder analysis)
• Solution and all engaged 3rd party providers
• Value proposition and technical benefits identified
• Monitor and evaluate market activities and take appropriate actions in order to maintain a competitive advantage.
• Monitor and report authorized and unauthorized online adverstising and sales.
• Ensure effective execution of the marketing strategy through distributors.

Communication:

• Develop strong relationships with key decision makers within target market sectors.
• Develop long term relationships with distributors and external key influencers.
• Actively engage with Sales Support and functional teams (e.g. Marketing) to maximise service and customer satisfaction.

Reporting:

• Production of all promotional project plans in clearly visible format, to ensure access to and awareness of all current activities.
• Analyse and track sales against budget, providing accurate and timely forecasts, based on deal potential in the sales pipeline
• Identify key products for each market and collect forecast enrichment
• Collect, analyse and clearly report market conditions on a partner/region basis

What we ask for:

• Experience working within the watch sector (or closely related)
• Ability to both build new relationships and nurture existing ones
• Commercially aware and numerate, used to operating in a solutions driven environment.
• Experience working with key decision makers to develop account plans and implement tactical solutions.
• Strong negotiating, influencing and communication skills.
• Ability to understand and manage priorities and risk in commercial terms.
• Fluency in French and/or German would be beneficial but not essential
• Ability to travel within Europe

What we offer:

In return, we offer a competitive salary and a wide range of excellent benefits, including a working environment where quality, teamwork, and respect come first.

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.