Product Owner - Subscription (H/F)

Seiko Epson Corporation; Watford; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Contributory pension plan

Private healthcare

Life cover

Gym membership

Employee Assistance Programme

Employee discounts on Epson and Seiko

Job summary

Seiko Epson Corporation in Watford is recruiting a detail‑oriented Product Owner to translate business strategy into deliverable outcomes for our subscription and recurring revenue platforms.

You will gather requirements, write specifications, backlogs, and acceptance criteria, and coordinate with business and technical teams in a largely automated environment. This role focuses on requirements gathering, business analysis, and product delivery rather than coding, with mentoring available.

Qualifications

• Experience as Product Owner, Business Analyst, or in a similar business‑facing role supporting digital platforms
• Strong analytical, problem‑solving and critical‑thinking skills
• Experience working in Agile environments, including Jira, user stories, and backlog management
• Excellent communication and stakeholder management skills
• Highly organised, detail‑oriented, and able to manage multiple priorities and deadlines
• Proficient in Microsoft Office applications and Power BI
• Experience working within an international business environment
• Understanding of subscription-based, recurring revenue, or contractual business models is highly desirable
• Fluent English, written and spoken
• MS Dynamics or payment platform experience is advantageous

Responsibilities

• Gather and analyse business and user requirements
• Translate requirements into user stories, workflows, and functional specifications
• Ensure requirements are clearly defined, understood, and aligned with business objectives
• Maintain a prioritised, delivery‑ready backlog
• Define acceptance criteria, identify dependencies and business value
• Identify gaps, risks, and dependencies to support successful delivery
• Support product roadmap planning and prioritisation
• Prepare and refine requirements for upcoming development cycles
• Work closely with technical teams to ensure feasibility and alignment with business goals
• Participate in Agile ceremonies and provide requirements clarification
• Support development and testing teams throughout the delivery lifecycle
• Ensure requirements remain aligned from concept through to release
• Build strong relationships with business stakeholders and end users
• Gather feedback, identify opportunities, and provide recommendations
• Communicate priorities, progress, and changes clearly and effectively
• Support testing and user acceptance activities
• Leverage user feedback and data insights to drive continuous improvement
• Contribute to the ongoing enhancement of platform capabilities and business processes

Skills

Analytical thinking

Problem solving

Stakeholder management

Agile experience

Excellent communication

Fluent English

Tools

Jira

Power BI

MS Dynamics

Microsoft Office

Job description

We're looking for a detail-oriented Product Owner to transform business strategy into clear, deliverable outcomes across our subscription and recurring revenue platforms.

Based in our Watford office, this role will take ownership of platforms that support contractual B2B printing services and our B2C subscription offerings.

Working alongside a team of Product Owners and platform specialists, you'll gather and refine business requirements, produce functional specifications, and collaborate with both business and technical stakeholders to deliver platform enhancements and new capabilities.

This is a business-facing role within a largely automated environment, ideally suited to someone who enjoys translating complex business requirements into practical, scalable solutions. Due to the complexity of the platforms, you'll receive ongoing mentoring and support from a Senior Platform Specialist, together with dedicated training and knowledge transfer to help you build expertise and confidence in the role.

Please note: This is not a software development role. The focus is on requirements gathering, business analysis, specification writing, stakeholder management, and product delivery rather than coding.

What you will do:

Requirements Gathering & Product Definition

• Gather and analyse business and user requirements
• Translate requirements into user stories, workflows, and functional specifications
• Ensure requirements are clearly defined, understood, and aligned with business objectives
• Maintain a prioritised, delivery‑ready backlog
• Define acceptance criteria, identify dependencies and business value
• Identify gaps, risks, and dependencies to support successful delivery

Roadmap Support & Execution Alignment

• Support product roadmap planning and prioritisation
• Prepare and refine requirements for upcoming development cycles
• Work closely with technical teams to ensure feasibility and alignment with business goals

Delivery Collaboration & Sprint Support

• Participate in Agile ceremonies and provide requirements clarification
• Support development and testing teams throughout the delivery lifecycle
• Ensure requirements remain aligned from concept through to release

Stakeholder Engagement & Communication

• Build strong relationships with business stakeholders and end users
• Gather feedback, identify opportunities, and provide recommendations
• Communicate priorities, progress, and changes clearly and effectively
• Support testing and user acceptance activities
• Leverage user feedback and data insights to drive continuous improvement
• Contribute to the ongoing enhancement of platform capabilities and business processes

What we ask for:

• Experience as a Product Owner, Business Analyst, or in a similar business‑facing role supporting digital platforms
• Strong analytical, problem‑solving and critical‑thinking skills
• Experience working in Agile environments, including Jira, user stories, and backlog management
• Excellent communication and stakeholder management skills
• Highly organised, detail‑oriented, and able to manage multiple priorities and deadlines
• Proficient in Microsoft Office applications and Power BI
• Experience working within an international business environment
• Understanding of subscription-based, recurring revenue, or contractual business models is highly desirable
• Fluent English, written and spoken
• MS Dynamics or payment platform experience is advantageous

What we offer:

You will have access to a wide range of flexible benefits including a strong contributory pension plan, private healthcare, life cover, gym membership, an Employee Assistance Programme, employee discounts on Epson and Seiko products, and more. Epson also promotes hybrid working, with a minimum of 25 days holiday per year. We aspire to be an indispensable company, trusted worldwide for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Legal and Accessibility

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team.

If you require additional assistance for your application or wheelchair access to our facilities, please email [e-mail]. A member of our team will be happy to assist you.