Europe Sales Consultant

Original Travel; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Original Travel, an award-winning tour operator, seeks passionate Sales Consultants for various regions including Europe, Asia, Americas, and Africa & Middle East. Candidates should possess a deep knowledge of their respective areas, excelling in customer engagement and sales strategy. The roles emphasize high-quality service and building customer relationships while offering competitive salary and benefits.

Benefits

23 days annual leave, increasing with service

Comprehensive bonus and incentive schemes

Private medical insurance

Enhanced maternity and paternity policies

Cycle to Work scheme

Flexible working policy, including ‘workation’ allowance

Option for sabbatical after five years

Regular social events

Employee development initiatives

Qualifications

• Passion for the respective region's destinations.
• Experience in a region-specific travel sales role is beneficial but not required.
• Proven ability to deliver high-quality results.

Responsibilities

• Providing high standard of sales and service levels for clients.
• Generating bookings from new customers through various channels.
• Achieving and exceeding pre-set sales targets.

Skills

Passion for travel

Knowledge of travel destinations

Excellent communication

Organizational skills

Job description

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Direct message the job poster from Original Travel

We are excited to be recruiting a Sales Consultants for each of our regional sales teams - Europe, Asia, Americas and Africa & Middle East. Each position offers excellent prospects in a rapidly growing and award-winning tour operator. Our key requirements are people who are passionate about, and experienced in travelling in, their respective regions.

Europe Sales Consultant

Our key requirement is someone who is passionate about, and experienced in travelling in, Europe. We have a strong heritage in Europe given that the initial proposition of the company was The Big Short Break, which focused a lot on Europe. Key regions of interest include: Italy, Greece, Portugal, Spain, France and Croatia. Detailed knowledge of the Nordic countries of Finland, Iceland, Norway and Sweden would be a big benefit.

Asia Sales Consultant

Our key requirements are a passion for, and knowledge of, Southeast Asia, Australia and New Zealand. Our Asia team covers destinations from India & Sri Lanka, to Japan, across Southeast Asia and into Australia and New Zealand. We will consider people with solid general knowledge of the regions or people with specialised knowledge in sub-regions or countries. We are particularly interested in hearing from candidates with knowledge and experience of travel in South East Asia, Indonesia, Malaysia, New Zealand and Australia.

Americas Sales Consultant

Our Americas team covers North, Central and South America as well as Antarctica and the Caribbean and we are seeking candidates with passion for, and knowledge in, these areas. We will consider people with solid general knowledge of the regions or people with specialised knowledge in sub-regions or countries.

Africa & Middle East Sales Consultant

Our Africa team covers Africa as well as the Middle East and Indian Ocean (specifically Seychelles and Mauritius) and we are seeking candidates with passion for, and knowledge of, these areas. We will consider people with solid general knowledge of the regions or people with specialised knowledge in sub-regions or countries. We have a strong heritage in Africa with it being one of the largest teams in the business. T

As a company, our goal is to offer detailed itineraries, organised by true specialists, and delivered with a service that is above and beyond that being offered by any competitor. We seek candidates who feel they can support this vision.

All sales positions are very hands-on roles and the successful candidates will be passionate about their region, be highly organised, driven, be an excellent communicator, and clearly understand our customers’ needs. Remuneration and its related package will include a competitive salary and a range of benefits befitting such a position. We are inviting applications both externally and internally. Candidates need not be UK citizens.

MAIN ROLES

Providing high standard of sales and service levels for clients interested in holidays to your region; looking to develop as quickly while at the same time setting the example for the support level team in the company; selling holidays to clients in the most effective combination of conversion, service, knowledge and margin production and ultimately playing your part in ensuring that your team surpasses its targets.

SPECIFICS

• Selling to clients via email, phone, letter and in person
• Producing, pricing and amending itineraries
• Generating bookings from new customers through all appropriate channels
• Maximising retention of existing customers
• Achieving and exceeding pre-set sales targets
• Overseeing your Service Team in the production of documentation for your clients
• Checking that welcome home packs have gone to your clients prior to their return
• Contacting clients on return, thanking them for booking with us, obtaining feedback and nurturing for next trip
• Expanding and developing existing product
• Maintaining and building relationships with suppliers and country tourist boards
• Researching and updating destinations, activity and hotel information
• Involvement in the product and pricing planning processes, including assisting purchasing team with the negotiation of improved supplier contracts
• The possibility of research trips
• Taking an active role in team meetings
• Participating in company events, sometimes outside office hours
• Supporting the marketing team with ideas for social media and PR requests

RELEVANT EXPERIENCE

• Passion for, and demonstrable knowledge of the region's destinations
• Experience of working in a region-specific travel sales role at the bespoke end of travel is a benefit but not required and we will consider people without travel sales experience. The key for us is passion and knowledge of the region
• Proven ability to deliver high quality results in a timely fashion

CONDITIONS OF EMPLOYMENT

• The receipt of satisfactory references prior to the start date
• The completion of an initial three-month probationary period
• Contractual freedom to commence employment
• All applicants should be able to accept legal employment in the UK

BENEFITS

Competitive salary and a benefits package including:

• 23 days annual leave, increasing one day per full year of service up to 30 days
• Comprehensive bonus and incentive schemes
• Private medical insurance
• Enhanced contributory pension scheme
• Travel insurance
• Enhanced maternity policy
• Enhanced paternity policy
• Cycle to Work scheme
• Flexible working policy, including annual ‘workation’ (work from abroad) allowance
• Sabbatical option after five years of continuous service
• Regular social events and employee development initiatives

APPLICATION PROCESS

• Applicants should send their CV, covering letter and - if relevant - travel profile (detailing all relevant travel experience and countries visited, when and for how long) toTracy [e-mail]. Applicants will then hear from Original Travel as to whether they have been invited for an interview. There will likely be two interview rounds, with an appointment announced as soon as possible thereafter.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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