Inbound Sales Consultant

JR United Kingdom; London; Remote; GBP 24,000 - 45,000; Full time

Job summary

A dynamic utility concierge service in London is seeking an Inbound Sales Consultant to join their growing team. The ideal candidate will work with incoming sales opportunities, leveraging excellent customer service skills to achieve targets in a warm lead environment. The position offers competitive salary with uncapped commission potential, remote working flexibility, and opportunities for growth in a supportive team culture.

Benefits

Base salary of £24,000pa

Uncapped commission and first-year OTE of £40,000 - £45,000pa

Individual supplier bonuses of £1000-£2000pa

21 days holiday per year + bank holidays

Employee wellness program vouchers

Regular social and team events

Opportunities for internal promotion

Qualifications

• Driven and hard-working
• Enjoys working in a fast-paced environment
• Comfortable working towards targets

Responsibilities

• Convert inbound sales opportunities via telephone and email
• Set up accounts with supplier partners
• Provide administrative support across marketing, sales and operations

Skills

Excellent communication skills

Multi-tasking

Customer relationship building

Sales motivation

Education

Completion of GCSE's A* - C or equivalent

Job description

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Do you want to develop a career within customer service and sales, or do you have previous B2C sales experience? Are you confident with good relationship-building skills? If so, we have an exciting opportunity for you.

We are an all-in-one utility concierge looking to appoint a driven and hard-working Inbound Sales Consultant to our friendly and growing team.

The role has a focus on inbound soft sales, supported by fantastic customer service - our customers want us to help them, and we get great reviews. All of our customers and leads are ‘warm’, so the role doesn’t require any cold calling. Who even does that these days?

This role is remote, in line with the rest of our team. However, we do carry out in-person team meetings and training sessions at least once per quarter in central London – so you must be prepared to commute on an occasional basis.

Key Responsibilities

The key responsibilities of an Inbound Sales Consultant include, but are not limited to:

• Completing your training, as quickly and efficiently as possible
• Using product knowledge and customer service skills to convert inbound sales opportunities via telephone and email
• Setting up accounts with our supplier partners, and clearly setting expectations for customers with regard to wait times and supplier behavior
• Providing some administrative support across marketing, sales and operations

The Company

Please Connect Me is an all-in-one utility concierge service with a combined experience of over 35 years in the New Zealand, Australian, British and Irish markets.

Our service allows any relocating individual or family to seamlessly arrange all of their essential home services in one transaction, faster and easier than they could do so themselves and often at better than market rates.

We partner with professionals in the movers market to save them valuable time and money related to the set-up, transfer and close down of utilities. Using Please Connect Me allows our partners to significantly reduce their administrative expenses while providing a more complete service to their home move clients.

We work with the majority of the UK’s leading service providers, to ensure our customers can make informed and impartial choices that best suit their households.

The Benefits

• Base salary is £24,000pa
• Uncapped commission and first-year OTE of between £40,000 - £45,000pa, with top performers expected to exceed this range
• Individual supplier bonuses on top of this, expected to be £1000-£2000pa
• Our standard set of incentives apply from day one, including 50% personal referral commission and rewards for positive customer feedback
• A supportive team environment and company culture that cares about our people
• A remote working environment with flexibility depending on your location and performance
• 21 days holiday per year + bank holidays
• Earn vouchers through our employee wellness program, that can be spent at a range of popular retailers on experiences, products, services and more
• Regular monthly social events, quarterly team events, and rewards for birthdays and work anniversaries
• We always look to promote from within, providing opportunity for progression through the company for outstanding candidates

The Person

The key skills and qualities of an Inbound Sales Consultant are:

• Minimum requirement – completion of GCSE’s A* - C or equivalent
• Excellent communication skills - both written and verbal
• You enjoy working in a fast-paced environment and are comfortable multi-tasking
• You are motivated by working towards targets and have a natural inclination towards sales
• You appreciate the role that strong customer service plays in sales and strive to build relationships with customers to ensure they convert
• You’re driven to succeed both individually and as part of a team.
• The right to live and work in the UK. Visa status must be disclosed at screening stage.
• If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please apply now with your CV and Cover Letter!