EUC Team Leader

Nine Twenty; Glasgow; On-site; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid working

On-site coffee house

Food provided

Job summary

Nine Twenty in Glasgow is seeking an EUC Team Leader to guide and develop the End User Compute team, delivering high-quality EUC services for colleagues and customers across the UK. The role is hybrid, based at a modern office in the East End, with 4 days in the office and 1 day WFH.

You will lead operations, drive reliability, cyber resilience, and workplace technology strategy, mentoring engineers and collaborating with IT Operations to improve efficiency and service delivery.

Qualifications

• Experience in EUC or IT Operations with leadership/mentoring experience.
• Experience with Google Workspace.
• Strong communication and customer-focused approach.
• Adaptable to fast-paced tech environment.

Responsibilities

• Lead and develop EUC engineers/technicians to deliver high-quality EUC services.
• Oversee day-to-day End User Computing delivery ensuring reliability.
• Support IT Operations in efficiency and cyber resilience.
• Shape future workplace technology direction across the business.

Skills

EUC Experience

Team Leadership

Communication Skills

Tools

Google Workspace

Job description

EUC Team Leader

Glasgow (Hybrid: 4 days office / 1 day WFH)
Full time, permanent
Competitive Package (DOE)

About the Role

Lead the future of End User Computing for a large, technically advanced facilities management company based in Glasgow, supporting colleagues and customers across the UK. As the business continues to evolve, technology plays a critical role in enabling reliable service delivery, operational efficiency, cyber resilience, and a great colleague experience.

We're looking for an experienced EUC Team Leader to lead, develop, and inspire our End User Compute team. This is a key leadership role within IT Operations, responsible for delivering high-quality, customer-focused EUC services while helping shape the future of workplace technology across the organisation.

Key Responsibilities

• Lead, mentor, and develop a team of EUC engineers/technicians, fostering a high-performing, customer-focused culture
• Oversee day-to-day delivery of End User Computing services, ensuring reliability and a great colleague experience
• Support the wider IT Operations function in driving operational efficiency and cyber resilience
• Help shape the future direction of workplace technology across the business

Skills & Experience

• Proven experience in an EUC or IT Operations environment, with prior team leadership or mentoring experience (management title not required)
• Hands-on experience with Google Workspace
• Strong communication skills with a customer-focused approach
• Comfortable working in a fast-paced, evolving technology environment

What We're Offering

• Based at a modern office in the East End of Glasgow
• On-site coffee house and food provided
• Hybrid working (4 days office / 1 day WFH)
• Competitive package, dependent on experience