EUC Engineer (Quant Trading)

Xcede; Greater London; On-site; GBP 40,000 - 65,000; Full time

Job summary

Xcede, a London-based quant trading firm, is hiring an EUC Engineer to enhance End-User and Desktop support through automation and improved services.

In this role you will automate repetitive tasks, troubleshoot performance issues, and collaborate with technology teams to deliver reliable, data-driven IT support in a demanding trading environment.

Qualifications

• 1–3 years in IT support, service desk, desktop or EUC roles.
• Strong customer service mindset; ability to explain technical issues clearly.
• Interest in automation and data-driven finance environments.

Responsibilities

• Deliver exceptional end-user experience in a fast-paced trading environment.
• Identify repetitive tasks and automate them through scripting.
• Troubleshoot desktop performance using system and process metrics.
• Own problems end-to-end; investigate root causes and document outcomes.
• Collaborate with vendors, tech teams and business stakeholders to improve systems.

Skills

Windows OS

Active Directory

Networking basics

Linux basics

Scripting (PowerShell)

Scripting (Python)

Scripting (Go)

Customer service mindset

Tools

PowerShell

Python

Go

Job description

A London-based quant trading firm is hiring an EUC Engineer to improve End-User and Desktop support through better service and technology automation.

Key responsibilities:

• Delivering an exceptional end-user experience to demanding users in a fast-paced trading environment
• Identifying repetitive tasks and automating them through scripting
• Troubleshooting desktop performance issues using system and process metrics
• Owning problems end-to-end: investigating root causes, fixing them properly and documenting the outcome
• Working with vendors, technology teams and business stakeholders to improve systems and services

Key requirements:

• 1–3 years in an IT support, service desk, desktop or EUC role
• A strong customer service mentality and the ability to explain technical issues clearly
• Strong Windows skills, plus exposure to Active Directory, networking or Linux
• Some scripting experience in PowerShell, Python or Go
• A genuine interest in technology, such as a home lab or side projects
• The role would suit an early-career technologist who wants to build on their foundational IT knowledge in a highly complex, data-driven financial trading environment