EUC Engineer - Hybrid IT Lead (MS 365 & AD)

Hachette UK Limited; Regno Unito; Ibrido; GBP 60.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private medical insurance

28 annual leave days (plus increases)

Cycle to Work scheme

Training library and development"

Mentoring and development programmes

Book discounts up to 70%

Staff networks and wellbeing

Descrizione del lavoro

Hachette UK Limited is seeking an EUC Engineer to balance multiple workstreams within the EUC team. You will manage end-user compute services (AD, Azure, Intune, SCCM and 365), ensure cybersecurity and compliance, and lead projects from requirements to post‑implementation review.

You will collaborate with IT and the wider business to translate needs into practical tech solutions. You’ll troubleshoot hardware and software, develop documentation, coordinate with vendors, and support service

Competenze

• Advanced knowledge of Microsoft Active Directory, Azure, Microsoft 365, SCCM and Intune.
• Microsoft Associate or Expert certification is preferred.
• JAMF accreditation or equivalent hands‑on experience.
• Experience owning or leading technical projects or workstreams across teams and providers.
• Strong sense of ownership and accountability; able to manage competing priorities.

Mansioni

• Maintain Microsoft services (AD, Entra ID, SCCM, Intune, Microsoft 365) securely and in line with cybersecurity best practice.
• Maintain compliance across end-user estate per security policies.
• End-to-end ownership of EUC projects and workstreams; manage risks, timelines, dependencies.
• Translate business requirements into practical technical solutions and communicate progress clearly.
• Troubleshoot end-user computing issues across hardware and software to minimise downtime.
• Develop and maintain technical documentation and training materials.
• Coordinate with vendors/third parties to ensure effective delivery of IT services.
• Provide excellent customer service and act as escalation point for EUC issues.
• Maintain identity and access management platforms for automation of starter/leaver/mover processes.
• Implement and administer SaaS solutions (Zoom, Dropbox, DocuSign, Adobe).
• Travel to national offices may be required.

Conoscenze

Active Directory

Azure

Microsoft 365

SCCM

Intune

Stakeholder management

Leadership

Troubleshooting

Formazione

Microsoft certification (Associate/Expert)

Strumenti

JAMF

Descrizione del lavoro

Hachette UK Limited is seeking an EUC Engineer to balance multiple workstreams within the EUC team. You will manage end-user compute services (AD, Azure, Intune, SCCM and 365), ensure cybersecurity and compliance, and lead projects from requirements to post‑implementation review.

You will collaborate with IT and the wider business to translate needs into practical tech solutions. You’ll troubleshoot hardware and software, develop documentation, coordinate with vendors, and support service