EUC Engineer

NHS Counter Fraud Authority; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading organization in the NHS is seeking an EUC Engineer to join their dynamic Technology team. This role offers a chance to grow and support the organization's strategy while providing essential IT support to NHSCFA employees. The ideal candidate will have experience in an EUC role and be proficient in Microsoft 365, EntraID, and InTune. The position allows for flexible, hybrid working arrangements in London.

Qualifications

• Experience within an EUC role.
• Proficiency with Microsoft 365, EntraID, and InTune.

Responsibilities

• Provide first/second/third line IT support for NHSCFA employees.
• Resolve support requests and incidents.
• Maintain customer satisfaction and service levels.

Skills

Microsoft 365

EntraID

InTune

Troubleshooting

Communication

Job description

Join to apply for the EUC Engineer role at NHS Counter Fraud Authority

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Join to apply for the EUC Engineer role at NHS Counter Fraud Authority

The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.

This is an exciting opportunity to join a dynamic Technology team during a period of growth & development. The ideal candidate will possess experience within an EUC role and proficiency with Microsoft 365, EntraID, and InTune, alongside general troubleshooting skills and the drive to grow with us and support our strategy and vision.

This role requires UK National Vetting at SC level.

Potential applicants can contact Craig Cummings at [e-mail] for an informal chat if you have any questions regarding the role.

We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.

Interviews will be held on 21.5.2025 online via Teams.

The End User Computing (EUC) Technical Analyst will provide first/second/third line IT support for all NHSCFA employees. Responsibilities include resolving support requests and incidents, ensuring service levels are met, and maintaining customer satisfaction. They will also provide periodic Service Desk cover, including call logging, triaging incidents, and service requests. Excellent communication skills and technical expertise are essential to support NHSCFA staff and external stakeholders effectively. The EUC Technical Analyst must maintain the security and integrity of IT hardware and systems.

This role is based in London with flexible, hybrid working options, including office and home-based arrangements. Working in the London area may attract a High-Cost Area Supplement where appropriate. NHSCFA values diversity and is committed to fair recruitment practices. Applications from all backgrounds are welcome. If applying on a secondment basis, prior approval for release from your current role is required. Note: The NHSCFA does not hold a sponsor license for skilled worker visas and cannot sponsor candidates.

For further details or informal visits, contact: Craig Cummings, Technology User Services Manager, [e-mail]