EU/UK IP Trust & Safety Operations Lead

JD.com Inc.; Greater London; Presencial; GBP 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Great location

People-first culture

Global projects

Descripción de la vacante

JD.com is expanding its international compliance team and seeks an IP enforcement specialist to manage trademark, copyright and counterfeit cases end to end in the UK/EU marketplaces.

This hands-on role involves investigations, evidence assessment, and enforcement actions, with opportunities to influence policies and tools. Collaboration with product, engineering and legal is expected to shape IP enforcement controls.

Formación

• Substantial hands-on experience in marketplace IP enforcement or Trust & Safety.
• Strong knowledge of trademark, copyright and counterfeit issues in UK/EU.
• Proven ability to assess evidence of ownership and to enforce decisions.

Responsabilidades

• Investigate trademark, copyright, counterfeit and other infringement cases, including high‑risk matters.
• Review notices and seller evidence (registrations, invoices, product lists) to make enforcement decisions.
• Take listing- and seller-level enforcement actions, including repeat infringements and reinstatement.
• Identify repeat infringers and patterns of marketplace abuse through data analysis.
• Maintain clear, well‑documented case records for appeal and review.
• Be the go‑to expert for IP questions and evidence assessment within Trust & Safety.
• Contribute to IP enforcement policies, SOPs and decision guidance.
• Spot trends in cases and QA findings and suggest improvements.

Conocimientos

IP enforcement

Brand protection

Counterfeit operations

Trust & Safety

Investigation skills

Open-source research

English writing

Descripción del empleo

JD.com is expanding its international compliance team and seeks an IP enforcement specialist to manage trademark, copyright and counterfeit cases end to end in the UK/EU marketplaces.

This hands-on role involves investigations, evidence assessment, and enforcement actions, with opportunities to influence policies and tools. Collaboration with product, engineering and legal is expected to shape IP enforcement controls.