Ethical Beauty Consultant

THE BODY SHOP; Wembley; On-site; GBP 18,000 - 22,000; Full time

Job summary

The Body Shop is looking for a Consultant to support the store management team in driving sales and profit on the shop floor by delivering exceptional customer service at all times. You will demonstrate and uphold the values and vision of the company while ensuring adherence to company procedures and policies.

With over 2,000 products designed to suit every customer's preference, our team talks with customers daily, learning their needs and recommending products that fit their skincare regime

Qualifications

• Strong interpersonal skills to build rapport with customers.
• Effective communication and listening.
• Genuine passion for beauty and the retail industry.
• Open availability for evening, weekend, and holiday shifts.

Responsibilities

• Support store management in driving sales and profit through exceptional customer service on the shop floor.
• Demonstrate and uphold The Body Shop values and policies.
• Provide expert product advice and inspirational insight into The Body Shop products and philosophy.
• Learn products, origins and proactively engage with customers to find a range that suits their preferences and lifestyle.

Skills

Customer service

Communication

Retail experience

Interpersonal skills

Job description

The Body Shop is looking for a Consultant to support the store management team in driving sales and profit on the shop floor by delivering exceptional customer service at all times. You will demonstrate and uphold the values and vision of the company while ensuring adherence to company procedures and policies.

With over 2,000 products designed to suit every customer's preference, our team talks with customers daily, learning their needs and recommending products that fit their skincare regime