Ethical Beauty Consultant – Customer Experience

THE BODY SHOP; Dudley; On-site; GBP 12,000 - 17,000; Full time

Job summary

The Body Shop is looking for a friendly Consultants to join our store team in the United Kingdom. You will deliver exceptional customer service on the shop floor and help drive sales while upholding The Body Shop values and policies.

You will offer expert product advice, learn product origins and philosophy, and engage with customers to recommend skincare and beauty routines that align with their preferences and lifestyle. Evening and weekend availability is preferred.

Qualifications

• Strong interpersonal skills to build rapport with customers.
• Effective communication and listening abilities.
• Genuine passion for beauty and retail.
• Flexibility with evening, weekend and holiday shifts.

Responsibilities

• Provide exceptional customer service on the shop floor and support store management to drive sales and profitability.
• Offer expert product knowledge and guidance to customers.
• Engage with customers to understand their needs and recommend suitable products.

Skills

Interpersonal skills

Communication

Passion for beauty

Evening/weekend availability

Job description

The Body Shop is looking for a friendly Consultants to join our store team in the United Kingdom. You will deliver exceptional customer service on the shop floor and help drive sales while upholding The Body Shop values and policies.

You will offer expert product advice, learn product origins and philosophy, and engage with customers to recommend skincare and beauty routines that align with their preferences and lifestyle. Evening and weekend availability is preferred.