Ethical Beauty Consultant – Evening & Weekend

The Body Shop; Worcester Park Estate; Remote; GBP 18,000 - 24,000; Part time

Job summary

The Body Shop in the United Kingdom is seeking a Customer Service consultant to support the store team in driving sales and delivering exceptional service on the shop floor. You will help uphold the brand values and policies while assisting customers with product recommendations and aftercare.

You’ll engage with shoppers, learn our ethical product ranges, and communicate the story behind Community Trade ingredients.

Qualifications

• Strong interpersonal skills to build rapport with customers.
• Excellent communication and listening abilities.
• Genuine passion for beauty and the retail industry.
• Open availability for evening, weekend, and holiday shifts.

Responsibilities

• Support the store management in driving sales and profit through exceptional customer service.
• Provide expert product guidance and upsell where appropriate.
• Uphold The Body Shop values and store policies on the shop floor.

Skills

Interpersonal skills

Communication & listening

Passion for beauty & retail

Evening/weekend/holiday availability

Job description

The Body Shop in the United Kingdom is seeking a Customer Service consultant to support the store team in driving sales and delivering exceptional service on the shop floor. You will help uphold the brand values and policies while assisting customers with product recommendations and aftercare.

You’ll engage with shoppers, learn our ethical product ranges, and communicate the story behind Community Trade ingredients.