Ethical Beauty Advisor — Evenings & Weekends

The Body Shop International Limited; Sheffield; On-site; GBP 12,000 - 15,000; Full time

Job summary

The Body Shop in the UK is seeking a Customer Consultant to help drive sales while delivering exceptional service on the shop floor. You’ll learn our ethical beauty philosophy and share it with customers. You’ll build product knowledge across our range, assist with daily store operations, and engage with customers during evenings and weekends.

Passion for beauty and people is essential. Join a team that values community trade, sustainability, and empowering customers to make mindful choices

Qualifications

• Strong interpersonal skills to build rapport with customers - customer service experience is ideal
• Ability to communicate and listen effectively
• A genuine passion for beauty and the retail industry
• Open availability for evening, weekend, and holiday shifts.

Responsibilities

• Support the store management team in driving sales and profit through exceptional customer service on the shop floor.
• Demonstrate and uphold The Body Shop values and policies.
• Offer expert advice about products and their origins, learning the portfolio and philosophy.
• Proactively engage with customers to find products that fit their needs and lifestyle.

Skills

Interpersonal skills

Communication

Active listening

Availability for evenings/weekends/hol

Job description

The Body Shop in the UK is seeking a Customer Consultant to help drive sales while delivering exceptional service on the shop floor. You’ll learn our ethical beauty philosophy and share it with customers. You’ll build product knowledge across our range, assist with daily store operations, and engage with customers during evenings and weekends.

Passion for beauty and people is essential. Join a team that values community trade, sustainability, and empowering customers to make mindful choices