Ethical Beauty Consultant

THE BODY SHOP; Greater London; On-site; GBP 12,000 - 17,000; Part time

Job summary

The Body Shop is seeking a Customer Consultant in London to support the store management team and drive sales through exceptional customer service on the shop floor. You will learn about products, their origins, and ethically sourced ingredients, and proactively engage customers to recommend routines that fit their lifestyle.

Ideal candidates will have a passion for beauty and retail, with strong communication and interpersonal skills and open availability for evenings, weekends, and holidays.

Qualifications

• Strong interpersonal skills to build rapport with customers
• Ability to communicate and listen effectively
• A genuine passion for beauty and the retail industry
• Open availability for evening, weekend, and holiday shifts

Responsibilities

• Support the store management team in driving sales and profit through delivering exceptional customer service on the shop floor
• Demonstrate and uphold the company values and policies
• Provide expert product advice and engage customers to find routines that suit their lifestyle

Skills

Customer service

Interpersonal skills

Communication

Flexibility

Job description

The Body Shop is seeking a Customer Consultant in London to support the store management team and drive sales through exceptional customer service on the shop floor. You will learn about products, their origins, and ethically sourced ingredients, and proactively engage customers to recommend routines that fit their lifestyle.

Ideal candidates will have a passion for beauty and retail, with strong communication and interpersonal skills and open availability for evenings, weekends, and holidays.