Estates Services Operations Leader (Quality & Safety)

Gap Personnel Limited

Hemel Hempstead

In loco

GBP 32.000 - 42.000

Tempo pieno

3 giorni fa

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Descrizione del lavoro

Gap Personnel Limited is seeking an experienced Estates Services Officer to provide operational leadership across our clients Estate Services function. This role focuses on delivering high-quality estate services safely and efficiently across the borough, with accountability for cleaning, housing, and related estate operations.

You will line-manage supervisors, monitor performance, drive service improvements, and ensure compliance with health and safety procedures.

Competenze

Experience in estates, facilities management, cleaning, or housing operational environments.
Experience supervising frontline teams and supervisors.
Strong knowledge of service delivery, QA and inspection processes.
Understanding of health and safety regulations and compliance.

Mansioni

Provide day-to-day operational leadership across estate cleaning services.
Line manage Estate Services Supervisors and support workforce development.
Oversee quality assurance programmes, inspections, and service standards.
Monitor performance, identify trends, and implement service improvements.
Act as the main escalation point for operational issues and service risks.
Ensure compliance with health and safety procedures, including COSHH and risk assessments.
Work with housing teams, contractors and stakeholders.
Support delivery of cleaning services, window cleaning, void clearances and related estate services.