Business Support Assistant

Warwick Enterprise; Coventry; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Attractive pension scheme

Generous holiday allowance

Learning and development opportunities

Discounts on products and services

Job summary

University of Warwick is seeking a proactive Business Support Assistant within the Estates Department. The role focuses on delivering administrative and operational support, maintaining records, and providing excellent customer service across internal and external stakeholders.

You will coordinate meeting administration, HR processes, data management and reporting, and be flexible to support other teams within the Department as needed.

Qualifications

• Experience of providing administrative or business support within a busy working environment.
• Excellent organisational skills, with the ability to manage multiple priorities and work to competing deadlines.
• A strong customer service focus and the ability to respond professionally to a range of enquiries.
• Confidence using Microsoft Office applications, including Teams, Word, Excel and Outlook, together with experience of maintaining electronic records and databases.
• Strong communication skills, both written and verbal, with the ability to build effective working relationships with a wide range of stakeholders.
• Excellent attention to detail and the ability to maintain accurate records and documentation.
• The ability to work independently, use initiative and contribute effectively as part of a collaborative team.
• The ability to handle confidential and sensitive information professionally and appropriately.
• A flexible approach and willingness to support a variety of business activities across the Estates Department.

Responsibilities

• Provide administrative and operational support to a designated area within the Estates Department.
• Coordinate a range of activities and support departmental processes.
• Maintain accurate records and documentation; provide excellent customer service to internal and external stakeholders.
• Assist with HR processes, recruitment administration, coordinating inductions, and keeping training records.
• Support other teams and priorities across the Department as required.

Skills

Administrative support

Organisational skills

Customer service

Communication skills

Attention to detail

Independent work

Team player

Handling confidential information

Flexibility

Tools

Microsoft Teams

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Select how often (in days) to receive an alert:

Contract Type:Indefinite

Hours: Full-time, 36.5 hours per week (1.0 FTE)

Closing Date: Sunday 8 November 2026, 11:59 pm

Full time Salary Range: £26,093 - £27,241 per annum

About the Role

An exciting opportunity has arisen within the Estates Department at the University of Warwick for a proactive and customer focused Business Support Assistant.

As part of the Business Support Team, you will play an important role in helping the Estates Department operate efficiently and effectively. The team provides a wide range of business support across Estates.

This is a varied and rewarding role that offers the opportunity to work with teams across the Department, building relationships with a wide range of colleagues while developing your business support expertise within a professional and supportive environment.

For details on the experience and skills required, please refer to the job description (link here) .

About You

As a Business Support Assistant, you will provide administrative and operational support to a designated area of the Estates Department, whilst contributing to the wider Business Support Team's objectives. You will help coordinate a range of activities, support departmental processes, maintain accurate records and provide excellent customer service to both internal and external stakeholders.

You will be responsible for managing a variety of day-to-day business support activities, including meeting administration, responding to enquiries, maintaining documentation and records, supporting HR processes, and assisting with data management and reporting. The role also requires flexibility to support other teams and priorities across the Department when required.

We are looking for someone who can demonstrate:

• Experience of providing administrative or business support within a busy working environment.
• Excellent organisational skills, with the ability to manage multiple priorities and work to competing deadlines.
• A strong customer service focus and the ability to respond professionally to a range of enquiries.
• Confidence using Microsoft Office applications, including Teams, Word, Excel and Outlook, together with experience of maintaining electronic records and databases.
• Strong communication skills, both written and verbal, with the ability to build effective working relationships with a wide range of stakeholders.
• Excellent attention to detail and the ability to maintain accurate records and documentation.
• The ability to work independently, use initiative and contribute effectively as part of a collaborative team.
• The ability to handle confidential and sensitive information professionally and appropriately.
• A flexible approach and willingness to support a variety of business activities across the Estates Department.

You will play an important role in supporting a range of HR-related activities within the Estates Department, including assisting with recruitment administration, organising interviews and preparing interview packs, monitoring probationary periods, coordinating inductions for new starters, and maintaining accurate training records and certificates.

About the Department

This role offers an excellent opportunity to join a friendly,professionaland supportive team at the heart of the Estates Department. The successful candidate will report to a Business Support Officer and work closely with colleagues across the wider Business Support Team to deliver a high-quality service to Estates customers and stakeholders.

We will provide you with a great range of benefits, which include an attractive pension scheme, a generous holiday allowance plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities.

We recognise the importance of a healthy work/life balance and offer you access to flexible working, for more information click here .

If you are considering relocating to the UK, read our Relocation Guide to find out more about what Warwick has to offer and what might be involved in the process.

Warwick is committedto building an organisation ofmutual respectanddignity, promoting awelcoming, diverse, and inclusive workingand learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to berecognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding.

We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here .

The University currently holds aRace Equality Charter Bronze Award,Athena Swan Sliver Awardand aDisability Smart Bronze Award.Further information on all of the University's Awards and Accreditations can be found here . The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance .

Right to Work in the UK

We wish to advise applicants that this role is not eligible for sponsorship for a Skilled Worker visa. If you do not yet have the right to work in the UK you will need to check the UK Government Website to see if you are eligible to obtain the right to work in the UK through one of the other UK immigration routes before you make your application.