Estates Contracts Navigator — Hybrid Admin & Service

Consortium; Oldham; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

Consortium is seeking an Estates Contract Assistant in Oldham to join our team on a full-time, permanent basis with hybrid working. You will support a portfolio of estate contracts and community lettings, progress service requests, raise orders for estate services and respond to queries within agreed timescales.

You will monitor contract performance, manage budget tracking and resolve invoice queries, ensuring contractors work professionally on-site.

Qualifications

• Experienced Administrator with strong customer service skills.
• Experience with ordering systems, financial coding and invoice processing.
• Ability to provide accurate, clear responses to routine inquiries.
• Strong data entry and typing skills; proficient in MS Office.

Responsibilities

• Support portfolio of estate contracts and community lettings.
• Raise orders for estate services and track budgets.
• Monitor contract performance and resolve invoice queries.
• Ensure contractors present professionally on-site.
• Report issues such as minor repairs, fly-tipping and safeguarding concerns.
• Collaborate with Customer Liaison Teams, Facilities Management and Estate Contract Officers.
• Assist with service reviews and compliance with health and safety laws.

Skills

Customer service

Ordering systems

Financial coding

Invoice processing

Data entry

Microsoft Office

Job description

Consortium is seeking an Estates Contract Assistant in Oldham to join our team on a full-time, permanent basis with hybrid working. You will support a portfolio of estate contracts and community lettings, progress service requests, raise orders for estate services and respond to queries within agreed timescales.

You will monitor contract performance, manage budget tracking and resolve invoice queries, ensuring contractors work professionally on-site.