Estates Compliance & Operations Manager

OCU Group; Stockport; On-site; GBP 42,000 - 54,000; Full time

Job summary

OCU Group is seeking an Estates Compliance Manager to oversee maintenance, compliance, and service delivery across the portfolio. You will manage the ticketing system, coordinate contractors and suppliers, and ensure regulatory obligations are met.

You will maintain compliance records, prepare KPI reports, support budgeting, and collaborate with internal teams to drive efficient facilities operations across our Stockport estate.

Qualifications

• Experience in estates, facilities, compliance or similar administration-focused roles.
• Knowledge of facilities management processes and compliance requirements.
• Experience using facilities management systems, MS Office and procurement/finance systems.
• Excellent organisational skills with ability to manage multiple priorities and deadlines.
• Strong communication and stakeholder management skills.
• High attention to detail in compliance documentation and reporting.
• Proactive problem-solving and ability to work independently or in a team.

Responsibilities

• Manage and oversee the facilities management ticketing system, ensuring requests are tracked and resolved.
• Coordinate suppliers and contractors, obtain quotations, raise purchase orders and schedule work.
• Maintain compliance records and documentation related to health & safety, inspections and service agreements.
• Monitor compliance with legislation, regulations and internal policies across the estate.
• Produce management reports and KPI data to support decision making.
• Assist with budget planning, monitor expenditure and identify cost-saving opportunities.
• Provide admin support to estates and facilities teams, including document management and meeting coordination.
• Build strong relationships with suppliers, contractors and stakeholders to ensure high service standards.

Skills

Estates & facilities management

Compliance/regulatory knowledge

Stakeholder management

Budget monitoring

Documentation & reporting

Organisational skills

Communication skills

Tools

FM systems

Microsoft Office

Procurement/finance systems

Job description

OCU Group is seeking an Estates Compliance Manager to oversee maintenance, compliance, and service delivery across the portfolio. You will manage the ticketing system, coordinate contractors and suppliers, and ensure regulatory obligations are met.

You will maintain compliance records, prepare KPI reports, support budgeting, and collaborate with internal teams to drive efficient facilities operations across our Stockport estate.