Estate Services Operative

Hedyn; Wales; Presencial; GBP 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Enhanced Pension Scheme

Enhanced Annual Leave

SMART Working

Health and Wellbeing

Flexible Benefits

Development

Descripción de la vacante

Hedyn, based at Malpas Depot in South Wales, is recruiting an Estates Services Operative. This hands-on role keeps communal areas clean, safe and welcoming for residents and communities, working closely with residents, colleagues and contractors.

A full UK driving licence is essential. The post requires a proactive, customer-focused approach and the ability to work as part of a team to deliver value for money and high standards of service.

Formación

• Full UK driving licence is essential.

Responsabilidades

• Maintain communal areas and external environments to Hedyn standards.
• Report defects in facilities to the Scheme Manager or Line Manager.
• Promote health and safety and ensure COSHH compliance.
• Provide excellent customer service to residents, colleagues and contractors.
• Assist with access arrangements for works and liaise with Hedyn staff.
• Mentor and support apprentices and seasonal staff where required.

Descripción del empleo

Salary £25,948.96

Job profile for Estate Services Operative

Estate Services Operative

Malpas Depot, South Wales

Job details

Salary £25,948.96

Contractual hours 37 Basis Full time

Job reference REQ00815

Attachments Estates Services Operative Oct2026.pdf

Job description

Vacancy: Estate Services Operative (FTC)

Contract Length: 6 months

Closing date: Tuesday 24 November

Shortlisting: Wednesday 25 November

Proposed Interview date: Thursday 3 December

Salary: £25,948.96

About the vacancy:

We're recruiting for an Estates Services Operative to join the Property and Place team at Hedyn, based at Malpas Depot. This is a hands‑on role where you'll help maintain clean, safe and welcoming environments for our residents and communities.

In this role you’ll be working closely with customers, colleagues and contractors, you'll be responsible for maintaining communal areas and external environments, reporting issues, promoting health and safety, and delivering excellent customer service. If you're organised, customer‑focused and enjoy working as part of a team to make a visible difference in local communities, we'd love to hear from you.

*A full UK driving licence is essential for this role

Specifically, in the role you will:

• Communicate effectively with residents, internal trade teams and external contractors to ensure excellent customer service.


• To work effectively with contractors and other members of Hedyn staff assisting gain access to parts of the buildings when required.


• To clean schemes and Hedyn buildings in areas such as kitchens, internal communal hallways, stairs, offices, lounge areas and toilets (in general) including walls, floors, furniture, handrails, doors, windows, and all areas of the place of work to the Hedyn standard.


• To report any defects in the facilities structure or equipment to the Scheme Manager, your Line Manager or relevant person.


• To observe all regulations related to Health & Safety at Work including COSHH, Manual Handling and the Organisation’s Health & Safety Policy.


• To report to line manager when stock is required.


• Contribute to the support of the residents by reporting any concerns, hazards or incidents to the Line Manager.


• Maintain external cleanliness of Hedyn grounds and safety of the buildings, including litter clearance on communal land, shrub bed areas, car parks, paths and emptying of Hedyn bins and reporting of any defects and hazards to areas.


• Work collaboratively with all other service areas to ensure that works delivery is fit for purpose and capable of delivering Value for Money services across the business portfolio of activities.


• To mentor, coach and develop apprentices, seasonal staff and other members of staff.


• Work collaboratively with colleagues and stakeholders across the business internally and externally.


• To always work in a safe and appropriate manner to meet the duties and responsibilities within the Health and Safety policies and procedures of the association.


• Additional, reasonable duties as required.

(Please refer to the attached recruitment pack for more information.)

For further information about the role, please contact [e-mail]

We believe Hedyn is a great place to work and it’s important to us that our people feel the same way.

As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work‑life balance and the opportunity to achieve your full potential.

We are still at the beginning of our journey. Join us to help shape it.

At Hedyn, we believe that ‘work is something you do rather than somewhere you go.’

• Enhanced Pension Scheme: We offer an attractive pension scheme with generous employer contributions of up to 12%. You are able to determine the level of contributions that is right for you.


• Enhanced Annual Leave: You’ll start on 25 days annual leave (+ Bank Holidays) which would increase gradually to 30 days following 3 years’ service.


• SMART Working (dependent on role): You’re trusted to manage your time to work in a way that meets the needs of our customers, colleagues and communities.


• Health and Wellbeing: We have many health and wellbeing policies and initiatives such as Cycle to Work and Enhanced Maternity/Paternity/Adoption.


• Flexible Benefits: We have a flexible benefits package that allows colleagues to spend £625 towards the benefits that suit them. There is a wide range of benefits available to choose from including Private Medical Insurance, Health Cash Plan, the option to have your professional memberships paid for, and Electric Vehicles.


• Development: We offer many professional and personal development options such as sponsored study opportunities and career progression and development.

We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.

If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.