Estate Services Manager: Frontline Housing & Grounds Leader

Southern Housing; Sittingbourne; On-site; GBP 42,000 - 60,000; Full time

Job summary

Southern Housing is seeking an experienced Estate Services Manager to lead frontline services across Kent from the Sittingbourne office. You will oversee grounds maintenance, cleaning, waste management and contractor services, ensure safety compliance, and drive continuous service improvement with a customer-focused approach.

You will manage teams, conduct regular inspections, coordinate resources, and build strong relationships with residents and partners to maintain safe, well-maintained

Qualifications

• Experience in frontline estate services such as grounds maintenance, cleaning or similar.
• Strong health & safety knowledge including risk assessments and COSHH.

Responsibilities

• Lead frontline Estate Services teams delivering quality services.
• Oversee day-to-day service delivery and conduct estate inspections.
• Manage contractors and coordinate resources for efficiency and value for money.
• Ensure health & safety compliance across estates and assist with audits.
• Engage with residents and colleagues to resolve issues and improve satisfaction.
• Maintain visibility, professionalism and high standards of service.

Skills

Estate services

People management

Health & safety

Communication

Problem solving

Budget/resource management

Driving licence

Job description

Southern Housing is seeking an experienced Estate Services Manager to lead frontline services across Kent from the Sittingbourne office. You will oversee grounds maintenance, cleaning, waste management and contractor services, ensure safety compliance, and drive continuous service improvement with a customer-focused approach.

You will manage teams, conduct regular inspections, coordinate resources, and build strong relationships with residents and partners to maintain safe, well-maintained