Estate Services Area Manager

Peabody; Peacehaven; On-site; GBP 42,000 - 62,000; Full time

Job summary

Peabody in the United Kingdom is seeking an Estate Services Area Manager who can lead and develop teams delivering communal cleaning, gardening and estate services across a defined area.

You will drive service excellence, uphold high standards, manage performance, and build strong relationships with residents, tenants and contractors to ensure a safe, well-maintained environment and value for money.

Responsibilities

• Lead and manage Estate Services teams including Caretakers, Gardeners and Supervisors
• Deliver high-quality communal cleaning, gardening and waste management services
• Monitor team and contractor performance against service standards and objectives
• Carry out quality inspections and ensure gold-standard estate presentation
• Build positive relationships with residents, tenant associations and stakeholders
• Manage budgets and resources to provide value-for-money services
• Promote and maintain a strong health and safety culture, including COSHH and lone working compliance

Job description

Are you an inspiring people leader with a passion for delivering excellent customer service and high-quality neighbourhood environments? As an Estate Services Area Manager, you will lead and manage teams delivering communal cleaning, gardening and estate services across a defined geographical area.

You will be responsible for driving service excellence, maintaining high standards, managing performance, and ensuring residents receive a safe, well-maintained environment. Working closely with customers, colleagues and contractors, you will play a key role in continually improving services and customer satisfaction.

What you’ll do

• Lead and manage Estate Services teams including Caretakers, Gardeners and Supervisors
• Deliver high-quality communal cleaning, gardening and waste management services
• Monitor team and contractor performance against service standards and objectives
• Carry out quality inspections and ensure gold-standard estate presentation
• Build positive relationships with residents, tenant associations and stakeholders
• Manage budgets and resources to provide value-for-money services
• Promote and maintain a strong health and safety culture, including COSHH and lone working compliance