Interim Estate Services Leader - Frontline Housing Team

Park Avenue Recruitment; Greater London; On-site; GBP 45,000 - 59,000; Full time

Job summary

Park Avenue Recruitment is assisting with an interim Neighbourhood & Estate Services Manager role in Greater London. The post leads a frontline housing team of five Neighbourhood Services Officers, ensuring a visible, responsive service for residents and well-managed estates.

The ideal candidate will have strong housing management knowledge, proven frontline supervision experience, and the ability to coach and develop staff while holding them to account. This is a 3-month, site-based contract.

Qualifications

• Experience managing housing teams and frontline services.
• Strong knowledge of tenancy, neighbourhood or estate services.
• Able to coach and develop staff and hold people to account.

Responsibilities

• Lead a frontline housing team of 5 Neighbourhood Services Officers.
• Ensure officers are visible and deliver a responsive service to residents.
• Oversee estate and communal inspections.
• Drive standards across cleaning, grounds maintenance, waste and communal areas.
• Ensure communal repairs and health & safety issues are identified and actioned.
• Manage estate services contractors and challenge poor performance.
• Support the team with more complex resident and estate issues.
• Improve performance, behaviours and consistency across the service.
• Support the mobilisation of a new estate services contract.

Skills

Housing management knowledge

Managing frontline housing teams

Visible leadership

Coaching and developing officers

Estate management and communal service

Contractors management

Hit the ground running

Job description

Park Avenue Recruitment is assisting with an interim Neighbourhood & Estate Services Manager role in Greater London. The post leads a frontline housing team of five Neighbourhood Services Officers, ensuring a visible, responsive service for residents and well-managed estates.

The ideal candidate will have strong housing management knowledge, proven frontline supervision experience, and the ability to coach and develop staff while holding them to account. This is a 3-month, site-based contract.