Estate Operations Coordinator

CBRE; Oxford; On-site; GBP 26,000 - 34,000; Full time

Job summary

CBRE is seeking a Facilities Co-ordinator for Milton Park in Oxfordshire to provide essential operational, administrative and customer-service support to the Estates Manager and Estates Services Manager. You will play a key role in day-to-day estate operations, compliance, contractor coordination and serving occupiers with a professional service.

The successful candidate will join an onsite team of five and help maintain efficient workflows, accurate records, and responsive facilities support

Qualifications

• Knowledge of legislation relating to property management.
• Ability to build client, supplier and customer relationships.
• Understanding of key issues to be noted on property inspections.
• Proficiency with industry IT applications.
• Understanding of service charges, contract law, and health & safety requirements.

Responsibilities

• Monitor all activities relating to the site(s), reporting and taking action as appropriate.
• Comply with Health and Safety on site, maintaining records, using the Meridian system, and involvement with contractor management as appropriate.
• Conduct meter readings within all required buildings.
• Respond to requests for maintenance / technical assistance in person, via telephone and electronically.
• Research questions and solutions using available information resources, advising the Building Manager/SFM the appropriate actions.
• Identify and escape situations requiring urgent attention.
• Route issues and requests to the correct resource, track progress and document resolutions
• Liaise with tenants and deal with any operational queries they might have.
• Work in conjunction with the SFM ensuring a PPM and repair programme is in place.
• Manage work programmes on site in conjunction with the RFM, acting as the liaison point for all parties involved.
• Manage the P2P (Purchase to Pay) system and respond to any related queries or requests as appropriate.
• Integrate financial data (such as quotations and purchase orders) with the specific maintenance tasks.
• Prepare activity reports and provide statistical data to the Building Manager to inform operational strategy.
• Any other duties as directed by your Line Manager.

Skills

Customer service

Teamwork

Problem solving

Adaptability

Verbal & written communication

Tools

Meridian system

Word

Excel

Databases

Job description

CBRE is seeking a Facilities Co-ordinator for Milton Park in Oxfordshire to provide essential operational, administrative and customer-service support to the Estates Manager and Estates Services Manager. You will play a key role in day-to-day estate operations, compliance, contractor coordination and serving occupiers with a professional service.

The successful candidate will join an onsite team of five and help maintain efficient workflows, accurate records, and responsive facilities support