Estate Agency Training Lead (Remote w/ Travel)

haart Estate Agents; Colchester; Remote; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Company car or car allowance

10% annual bonus

Job summary

Spicerhaart is seeking an Estate Agency Training Manager for our Colchester-based operations. You will design, develop and deliver training programmes for around 250 colleagues, focusing on sales and customer experience, while ensuring compliance and up-to-date manuals.

The role is remote with mandatory travel to training sites across the UK, offering a 30k–40k salary plus a 10% annual bonus and a company car or car allowance. Monday–Friday, 8:30am–6pm.

Qualifications

• Ideally educated to degree standard, with a CIPD qualification in Learning and Development or equivalent business experience, including a minimum of three years in a sales, property or retail sales-related role
• Experience of different learning platforms would be advantageous
• Experience of apprenticeship programmes and qualified to provide competent assessments to enable the successful completion of Level 2 and Level 3 apprenticeships
• Excellent communication and presentation skills
• Self-motivated, confident and flexible
• Ability to work accurately and remain well organised

Responsibilities

• Design, development and delivery of training programmes within Spicerhaart that facilitate and improve colleague performance in both sales and customer experience
• Deliver training programmes for Spicerhaart colleagues that meet all aspects of procedural compliance and legislative requirements
• Develop and maintain training manuals and documentation, ensuring they reflect current company policy and legislative requirements
• Provide support for other departments in the development and upkeep of Operations Manuals
• Review training materials, ensuring activities provide learning that enables improvement within Spicerhaart
• Maintain an up-to-date knowledge of company procedures, operating systems, key tasks and legal requirements in order to develop and maintain training materials and deliver effective training
• Keep up to date with best practice within Training and recommend implementation within the company where appropriate
• Participate in and coordinate special projects as requested, assisting in other areas within the section and providing cover where required
• Manage systems training by identifying training requirements and designing and implementing appropriate training solutions, including blended learning and e-learning platforms
• Manage allocated training projects, designing and delivering appropriate solutions to the required standard, deadline and cost
• Work towards delivering a 100% course completion rate with apprentices through support, mentorship and assessment
• Provide efficient and comprehensive training design and delivery to colleagues across Spicerhaart in line with the company vision.
• Deliver the assessment of apprenticeships on the Spicerhaart Vocational Development Programme.
• Ensure you uphold the company’s core beliefs and standards at all times
• Ensure you follow the company dress code

Skills

Excellent communication

Presentation skills

Self-motivated

Organised

Education

Degree or equivalent

CIPD Learning and Development qualification

Job description

Spicerhaart is seeking an Estate Agency Training Manager for our Colchester-based operations. You will design, develop and deliver training programmes for around 250 colleagues, focusing on sales and customer experience, while ensuring compliance and up-to-date manuals.

The role is remote with mandatory travel to training sites across the UK, offering a 30k–40k salary plus a 10% annual bonus and a company car or car allowance. Monday–Friday, 8:30am–6pm.